JOB DESCRIPTION SUMMARY:

The Service Assistant position is responsible for busing and setting tables, assisting to run food, stock server stations, supporting the bartender as well as washing and sanitizing the dining room area, bar area, patio area, general cleaning, and assisting with preparations for overall sanitization and cleanliness efforts. The primary responsibility of this position is to support our efforts to inspire legendary experiences between friends by supporting restaurant operations and our fellow team members by providing a safe and clean environment.

RESPONSIBILITIES:

OPERATIONS

• Cleaning and sanitizing following detailed cleaning checklists for all departments in the sports bar including restrooms
• Following and completing cleaning check lists including times when high touch point checklists are required (please review checklists for further clarity as they vary by season as well as by sports bar location)
• Complying with sanitation regulations and safety standards.
• Keeps stations and areas neat and clean by using the “clean as you go” method.
• Sweeps, wet mops and/or brushes floors, as needed or directed by manager.
• Wipes down chairs, barstools and tables as directed by management.
• Other duties as assigned.

TEAM

• Promotes excellence, cooperation and teamwork within the company.
• Supports and assists team members.
• Pre-bus and bus tables.
• Restock server stations.
• Run food to tables.
• Supports servers and bartenders as needed including assisting with glassware cleaning and restocking.

SKILLS/QUALIFICATIONS:

• Guest service mentality; has a genuine desire to serve the customer.
• Speaks, reads, writes and understands the primary language of the work location.
• Able to read and follow written instructions.
• Self starter who is energetic and flexible.
• Prioritizes responsibilities and achieves results through multi tasking
• Forms strong working relationships within team.
• Identifies additional tasks to be completed and willingly assists others.
• Follows direction with focused attention.
• Must be able to stand and exert fast-paced mobility for periods of up to 4 hours in length.

Physical Requirements

NP Not Present

O Occasional (Up to 25% of time)

F Frequent (26%-74% of time)

C Constant (75% or more of time)

Requirements

• Standing/Walking: Remaining on one’s feet in an upright position at a workstation or moving about in a work area. (C)
• Sitting: Remaining in a normal seated position. (O)
• Carrying: Moving an object usually by holding it in hands or arms, or on shoulders. (C)
• Lifting: Raising an object from one level to another with hands or arms and/or shoulders, back and legs. Must be able to lift items up to 25 pounds. (C)
• Pushing/Pulling: Exerting force upon an object so that object moves away from/towards the force. (C)
• Stooping; Bending body downward and forward by bending spine at waist. (C)
• Bending: Bending knees to come to rest on knees or knee. (C)
• Reaching; Extending hands or arms in any direction. (C)
• Handling; Seizing, holding, grasping, turning or otherwise performing precision work with hands. (C)
• Bending/Twisting; Continual intermittent twisting of the spine. (C)
• Talking; Expressing or exchanging ideas by means of the spoken work. (C)
• Hearing; Receiving detailed information through oral communication. (C)
• Vision; Clarity of vision at near or far distances. (C)
• Computer usage or other special equipment operated. (C)