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PathAI is on a mission to improve patient outcomes with AI-powered pathology. We are transforming traditional pathology methods into powerful, new technologies. These innovations in pathology can help accelerate drug development, improve confidence in the accuracy of diagnosis, and get life-saving therapies to patients more quickly. At PathAI, you'll work with a diverse and talented team of people, who are dedicated to solving complex problems and making a huge impact.
This is a Memphis, TN based role. You must be located near Memphis, TN or willing to relocate to the area in order to be eligible for the role.
We are searching for a Director of Customer Experience at PathAI Diagnostics reporting to the Chief Commercial Officer of the Diagnostics Division. This position will be accountable for the overall client service organization performance, achievement of service goals, and for aligning service objectives with business strategy of the diagnostics division. The ideal candidate is someone who is a strategic thinker, with leadership, diagnostic and client service experience, and is ready to bring value to patients and clients as a trusted partner by setting the framework for superior quality and customer experience. This candidate has strong collaboration skills, can connect the dots between business needs and technology solutions, and is passionate about process optimization and new technologies. We are searching for someone ready to apply their skill set in a fast-paced and growing company and excited to shape the new category of AI-powered pathology.
We Want To Hear From You
At PathAI, we are looking for individuals who are team players, are willing to do the work no matter how big or small it may be, and who are passionate about everything they do. If this sounds like you, even if you may not match the job description to a tee, we encourage you to apply. You could be exactly what we're looking for.
PathAI is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions on business needs, job requirements, and qualifications — that's all. We do not discriminate based on race, gender, religion, health, personal beliefs, age, family or parental status, or any other status. We don't tolerate any kind of discrimination or bias, and we are looking for teammates who feel the same way.
Important COVID-19 Guidance
PathAI requires employees to be fully vaccinated in order to be in the office and/or take part in off-site business activities outside of their place of home-remote work. Accommodation requests for exemption due to medical or religious reasons are subject to review and approval.
Full Time
Insurance
$151k-197k (estimate)
08/16/2023
05/06/2024
pathai.com
BOSTON, MA
100 - 200
2016
Private
MARK E REYNOLDS
$10M - $50M
Insurance
PathAI is a Massachusetts-based artificial intelligence platform that provides pathology image analysis, diagnosis, and related solutions for healthcare organizations.
The following is the career advancement route for Director of Customer Experience positions, which can be used as a reference in future career path planning. As a Director of Customer Experience, it can be promoted into senior positions as a Top Account Management Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Customer Experience. You can explore the career advancement for a Director of Customer Experience below and select your interested title to get hiring information.