Title: Floor Manager - Parson’s Chicken and Fish - Chicago, IL

Reports to: General Manager, LSD Directors & Partners

Position Objective:

Our FOH Managers help lead the organization & staff as true hospitalitarians. Their primary focus is the oversight of daily operations, hourly staff, sales and most importantly..guest experience. An administratively-focused individual will not thrive in this environment nor role; the ideal candidate must truly love service and engaging with guests and have a passion for high volume restaurants. They will maintain the tone and vibe as related from Land and Sea Dept. and help build a team & culture that is positive and motivated.

Essential Duties and Responsibilities*: 

• Coordinate with Management and LSD Operators and Owners
• Create and cultivate a fun, warm, and contemporary culture
• Ensure all staff is trained, motivated, and empowered
• Evaluate and improve guest service
• Perform and follow floor management protocols
• Hiring, training, disciplinary, and termination of staff
• Ordering front of house and restaurant supplies as needed
• Ensure cleanliness and function of property
• Organization of property
• Perform and follow operational systems (including daily finances and POS)
• Consistent awareness of and ability to implement specials and menu changes
• Retain thorough food and beverage menu knowledge
• Serve as a role model professionally and personally