Parlay at Graybo’s is the new destination for an electric game-day experience without the hassle. Guests can relish the comfort of plush seating, full bar service, and delicious food while enjoying the unmatched camaraderie of sports fandom. With personal TVs, interactive programming, and impeccable vibes - Parlay at Graybo’s, located in the heart of Scott's Addition, will be the go-to spot to catch the game.

We're looking for Star Players to join our team who are ready to bring their A Game. While all of our team members will bring something unique, the commonalities that we're searching for are a coachable attitude, electric energy, unrelentingly consistent, and customer-obsessed. Does this sound like you? If so, we can't wait to hear from you! Come experience the Parlay difference.

The Part-Time Assistant Floor Manager works with Parlay’s General Manager and Executive Chef to guarantee the electric experience to our guests. You will be the ambassador of hospitality, managing hosts, servers, and bartenders to make sure every guest is guaranteed to return.

The right candidate will lead the team and have full focus on delivering a customer-obsessed experience. Being average is not acceptable and you will be responsible for ensuring daily goals are met.

You’ll oversee the dining room, check-in with customers and balance seating capacity and we’ll expect you to lead by example to uplift our staff during busy moments in our fast-paced environment.

Ideal candidate for the position is a self starter and motivated, has strong leadership skills, ability to identify areas of opportunity and create a plan of action, knowledge of food safety and has bar experienceResponsibilities include assisting the General Manager with the management of the restaurant - training staff, leading the Front of House team to provide excellent food and beverage service, adhering to health and safety standards, engaging with customers, and creating an environment of genuine hospitalityAssistant Manager may also take on some administrative dutiesTo be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer serviceYou should be available to work within opening hours, including weekends and holidaysCoordinate communication between front of the house and back of the house staff

Responsibilities include but are not limited to:

· Deliver superior service and maximize customer satisfaction.

· Continuously touching tables and getting to know guests.

· Responding efficiently and accurately to customer complaints daily online and in person.

· Regularly review product quality and research new vendors.

· Organize and supervise shifts.

· Appraise staff performance and provide feedback to improve productivity.

· Manage restaurants good image and suggest ways to improve it.

· Promote the brand in the local community through social media and restaurant events.

· Expedite food when necessary to ensure food quality and ticket times are being met.

· Oversees opening and closing tasks and balances daily and nightly cash drawers.

Weekends as needed.

"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law."

Job Type: Part-time

Pay: $20.00 per hour

Restaurant type:

• Bar
• Casual dining restaurant

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Richmond, VA 23230 (Required)

Work Location: In person