The Receptionist is responsible for creating good first impressions. The Receptionist sets the tone for the front office and reception area and is responsible for important communications to residents, families, fellow employees, vendors, and guests. The Receptionist maintains the organization and cleanliness of the front desk and lobby and provides administrative support to the leadership team.

Responsibilities may include the following:

• Assist the leadership team with administrative tasks
• Input maintenance requests
• Greet and assist visitors
• Help manage transportation schedules
• Answer, screen and forward incoming calls

Exceptional verbal and written communication skills. English skills to allow communication with residents and staff; and to give and understand written and verbal instructions. Attention to detail and problem-solving skills. Must have compassion and patience for the elderly and be self-motivated. Must be comfortable with technology. Ability to multi-task and prioritize.

Additional qualifications include:

• High school diploma or equivalent
• Office experience helpful
• Excellent computer skills including proficiency in Microsoft Word, Excel, and Outlook
• Sincere interest in providing quality and innovative care for Seniors
• Ability to understand the policies and procedures of the community, including emergency plans
• Follow mandatory reporting requirements and Resident Rights
• Ability to work as part of a team
• Ability to work independently during shift