Overview

PaperWorks is a leading, integrated North American full-service provider of 100% recycled paperboard and specialized folding cartons for packaging applications. Founded in 2008 and headquartered in Philadelphia, PA, we are committed to the highest sustainable forestry and procurement standards.

We want our team members to be proud of the essential work they do, our commitment to the environment, and the overall company. As part of our culture journey to be recognized as a Great Place to Work©, we continue to invest heavily in our people, our company culture and in state-of-the-art technology to be at the forefront of innovation and market differentiation. PaperWorks’ products are certified by the Forest Stewardship Council and 100% Recycled Paperboard Alliance.

Summary

This team member is responsible for all activities concerned with the application and maintenance of quality standards for processing raw materials into finished product by performing the below duties. This person must exhibit mature judgment when dealing with others to maintain morale and goodwill of employees and customers. A high level of confidentiality is necessary in this position.

This position works a continential shift from 6 AM - 6 PM.

Responsibilities

• Production Process Inspections:
• Assists in performing various testing on partially finished and finished product (e.g., UPC scans, ink rub tests, break-open force tests, etc.).
• Assists departments in complying with established sampling procedures
• Completes production quality runs throughout shift

• Customer/Internal Complaint Follow-Up System: Assists with the following as necessary:

• Customer/internal complaint database (Access software).
  • Inputting data into computer; coordinating with Sales, Inside Sales, and Customers, external or internal, as necessary to ensure a complete understanding of complaint.
• Defer complaint to responsible department in accordance with Customer or Internal Complaint Procedures.

• Historical Job Information System:
  • Ensure documentation and coordination of all information reported under this system.
  • This will also require direct contact with employees, supervisors, and management.

• Dead File Processing:

• Manages this system with the QA Coordinator.
• Retrieves job boxes from Scheduling at completion of job.
• Reviews samples and takes corrective action as required.
• Ensures control of job-related documents used for reference on future jobs, historical job information (load tags, factory tickets, SPC data sheets, and other information deemed necessary to retain) in conjunction with dead file processing procedures.

• Press Approval Sheets:
• Review printed sheets to approved color proof and prior press approval (if available).
• Replace press okay sheets as needed.
• File press sheets in appropriate press slot.

• Machine Trial Run Testing:
• Ensure specifications are clear on factory ticket.
• Ensure testing is conducted at the required processes.
• Input data into PWI Corporate testing database.
• Set specifications in specs with customer service.

Qualifications

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); and 12 to 24 months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Must have the ability to read, write, and comprehend documents and verbal instructions in English for Safety and work related tasks. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, analyze, and interpret general business periodicals, technical procedures, or regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and other departments.

MATHEMATICAL SKILLS: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to accurately use and read a standard tape measure using 16th and 32nd measurements.

REASONING ABILITY: Analytical skills are needed for this position. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several variables and report findings to appropriate parties. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.