Position: Event Security Manager

Department: Stadium Operations - Security

Reporting Relationship: Director of Safety & Compliance

Status: Full-Time (Exempt)

Position Summary

The Event Security Manager is responsible for the stadium's overall security posture on event days, including football games, soccer matches, and concerts. All facets of the stadium's event day security posture are managed by the Event Security Manager. The Event Security Manager will report to the Director of Safety & Compliance and be in the hierarchy of the Vice President of Security & Compliance.

Primary Responsibilities

• Scheduling security team members to meet security posture standards on event days.
• Manage the contract with the venue's contract security provider.
• Responsible for public safety staffing (Law Enforcement, Fire).
• Training and evaluating security team members in the proper use of security equipment deployed on event days.
• Maintain security training records relative to security equipment deployed on event days.
• Manage security practices relative to our event day security posture.
• Direct personnel to address event day occurrences up to and including incidents that disrupt or could disrupt the event.
• Evaluate security equipment to ensure that equipment is fully functional on event days.
• Evaluate security staffing needs prior to the event and ensure security personnel needs are met for event days.
• Ensure security posture, including the deployment of equipment, is executed in accordance with league requirements and is aligned with DHS standards for large gatherings.
• Brief event day staff leadership regarding any additional focus areas relative to the event.
• Coordinate with public safety officials to create the safest event day environment possible.
• Other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent required.
• This position requires at least 3 years of experience in the sports and entertainment industry with a focus on security.
• This position requires management level OSHA certification (i.e. 30-hour course).
• This position requires certification in FEMA ICS training through Level 700.
• Excellent communication skills for notification and documentation purposes.
• Professional Sports venue experience with the ability to identify restricted areas and ensure that proper credentialing processes are in place.
• Experienced in the use of all the stadium's security and safety platforms.
• Must be an objective, independent thinker with the ability to recognize circumstances that require the need to direct the activities of others.
• Must be flexible to work nights, weekends, and holidays as necessary.

• Must be able to manage confidential, privileged, and/or sensitive information carefully and with sensitivity.

• Must be able to pass pre-employment screens.

Skills for Success

• Demonstrated effective customer services skills required.
• Must be detail-oriented and must be able to multi-task while managing time successfully.
• Ability to work in a team, as well as independently with self-motivation.
• Must maintain courteous, professional, and effective working relationships with co-workers, department heads, staff, partners, sponsors, and fans.

• Works well under pressure and is flexible when necessary.

• Ability to adapt and adjust to changing needs of the business while maintaining a positive attitude.
• Must possess excellent organizational, communication, and interpersonal skills.

Physical Requirements

• Standing for extended periods of time.
• Walking throughout the facility for extended periods of time which may include stairs.
• Lift at least 30 pounds.

Work Environment

This job operates mostly in a sports facility environment which may include inclement weather conditions. The job may operate in an office environment as well.

• 800 S Mint St, Charlotte, NC 28202, USA