Description

Palmetto Moon is a rapidly growing specialty apparel, accessories, home and gifts retailer celebrating the Southern lifestyle. A company that is Southern at heart, Palmetto Moon’s focus is on relentless customer service and a premium assortment, with stores carrying countless affordable gifts and a wide selection of collegiate gear and lifestyle brands, including Vineyard Vines, YETI, Chubbies, Southern Marsh, Simply Southern, Hey Dude, Old Row, Costa, Rainbow Sandals and many more.

As a Store Manager for Palmetto Moon, you are responsible for leading the store in the following key areas:

COMMUNICATION

• Build strong partnerships with District Manager, Visual Merchandising AND other store managers to deliver on store initiatives & goals
• Effectively communicate store business and financial objectives to District Manager. Provides feedback to management on store results, customer demands, trends & needs of the store
• Instill Customer is King mentality to every and each employee
• Consistently be a positive and communicate effectively to the store team

BUSINESS MANAGEMENT

• Analyze business trends and create plans to increase sales, and control expenses to drive overall profitability within store by partnering with District Manager
• Monitor and measure financial, operational, and service results, and hold team accountable for achieving store goals
• Monitor labor and communicate opportunities
• Ensure store maintains highest store standards (i.e., visuals, cleanliness, appropriate inventory levels on the floor, safety etc.) in accordance with company operating policies and procedures
• Remain effective in a changing environment and manage change. Adjust team priorities to meet goals and commitments.
• Focus daily on staff providing the best customer experience in the store

TEAM DEVELOPMENT

• Coach, mentor, motivate and train store team to meet financial goals, enhance team performance and customer service levels
• Identify bench strength and work with District Manager to develop high-potentials in order to build a leadership talent pipeline
• Recruit high potential talent and leverage HR for guidance & support
• Develop team atmosphere by recognizing superior performance

Qualifications

Required Skills

• Exceptional communication, customer service, and organizational skills
• Proficient Microsoft office and computer skills
• Strong analytical skills
• Retail experience a must
• Strong merchandising skills
• Enjoys meeting and interacting with customers
• Dependable and flexible with schedule shifts
• Willingness to learn and take direction
• Strong leadership skills
• Detail oriented
• Physical Requirements--ability to bend, twist, stoop, stand on your feet for long periods of time, & lift materials up to 50 lbs with or without reasonable accommodations