Overview

At Page, we promise design that makes lives better. We’re actively seeking talented people to join an empowered employee environment. Page provides architecture, engineering, interiors and consulting services on large, complex projects around the world. We credit the success of our projects that build communities to the global diversity of our people’s backgrounds and experiences. By following our core values in the delivery of our services, we’ve become – and remain – a vital and respected firm. We’re seeking highly creative, committed team members to help us deliver on our promise of making lives better through design. As our market sectors and services grow, we continuously add new opportunities. Will you join us? 

Responsibilities

• Knowledge of PC hardware components, desktop operating system software and application software
• Basic knowledge of networking, servers and cyber hygiene
• Able to maintain complete confidentiality with data
• Provide desktop technical support to staff in the Washingon D.C. office as well as other Page offices including supporting remote staff
• Day to day break fix; (troubleshooting, components, installation, adds / moves / changes, user administration, access control);
• Computer imaging and deployment
• Occasional evening or weekend hours as needed
• Knowledge of Autodesk and Bluebeam products a plus
• Knowledge of System Center Configuration Manager (SCCM), building packages and deploying systems a plus

Qualifications

• One year college level course work and MCP (Microsoft Certified Professional), CompTIA A , or equivalent
• Minimum of five years providing end-user support for current PC desktop and application software OR three years installing, upgrading, troubleshooting and repairing personal computers in an enterprise environment;
• Expert at providing a high level of customer service in a friendly manner
• Ability to multitask
• May sit for prolonged periods of time in front of a computer
• Able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 50 lbs. unassisted), bending, standing, climbing or walking
• Reliable transportation needed to travel to and from locations daily
• Ability to clearly communicate both in person and in writing at various levels of the organization
• Ability to be a team player
• Fast study and ability to deal with high stress situations
• Additional duties, as assigned
• Must be able to pass a U.S. government security clearance