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Summary About the position : This position will be assigned to the JBER Lodging on Joint Base Elmendorf-Richardson, AK. This is a Regular Full-Time position.
Regular Full -Time employees have a regular and continuous work schedule of at least 35 hours to a maximum of 40 hours per week.
You are eligible for the following benefits and compensation : Health and Life Insurance, Awards, Leave, Retirement, 401K, Overtime Pay, Workers' Compensation, Shift Differential, Sunday Premium Pay, Holiday Pay.
Responsibilities Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
Ensures that only authorized patrons use government sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records.
Accepts payment, makes change, and presents departing guest's checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times.
Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system.
Ensures housekeeping status of rooms is updated. Records and notifies appropriate person / organization of maintenance problems reported by guests.
Ensures front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the lost and found program.
Ensures that customer service is the first priority. Performs other related duties as assigned. If interested in applying for this position you may preview the online application : https : / / apply.
usastaffing.gov / ViewQuestionnaire / 12419125 Requirements Conditions of Employment Qualifications Who May Apply : Open to everyone.
Applicants will be categorized by preference(s) and / or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06 / 07 / 2024 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse / Widow / Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.
g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience : Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service.
Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers.
Must be able to read, speak, and write English. Must meet state and legal age requirement, 21 years old prior to selling alcoholic beverages.
Must be able to satisfactorily complete a National Agency Check with Inquiries (NACI). Must satisfactorily complete a pre-employment drug test.
This position does not allow for education substitution. Additional Information Individual must fully meet qualification / eligibility / background requirements for this position.
Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check.
A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
Last updated : 2024-05-20
Full Time
$31k-41k (estimate)
05/22/2024
05/26/2024
usafa.af.mil
Yuba City, HI
500 - 1,000
The job skills required for Guest service representative include Customer Service, Housekeeping, Credit Card, Property Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service representative positions, which can be used as a reference in future career path planning. As a Guest service representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service representative. You can explore the career advancement for a Guest service representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
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A guest service representative generally needs to have excellent communication skills.
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They work towards guests’ satisfaction by fulfilling their needs during their trip.
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Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
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Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.