Description

· Perform two separate property walks every day in order to maintain the general premises in a clean, orderly and safe condition. 

· Check building grounds, tour route, and all amenity areas (pool area, exercise room, etc.) for cleanliness.

· Check laundry room - clean if needed.

· Check carports for cleanliness - clean if needed.

· Check for safety issues- notify employer if any exist.

· Check leasing ("For Rent", etc.) and directional signs- change if needed.

· Check for lease infractions - document and notify employer if any exist.

· Check for exterior lights burned out or notify employer as appropriate.

· Check for broken/leaking sprinkler heads - notify employer if any exist.

· Perform daily thorough cleaning of all common areas in building and all amenity areas. 

· Document and report all maintenance needs/requests to the maintenance department

· Check all common area fire extinguishers on the property {laundry rooms, hallways, parking garages, pool areas, exercise rooms, etc.) and notify Employer of any expired service tags at least every six months.

· Maintain and periodically adjust building's exterior light timer(s) so that premises are adequately lighted at all times while minimizing the expense of unnecessary energy.

· May change light bulbs in all common areas when necessary.

· Assist with any property inspections, as designated by employer.

· Turn off the main water line to the building and/or the main water line to the sprinkler system and/or the water supply to the pool in the event of a plumbing emergency or uncontrollable flooding.

· Shut off the main gas supply to the building if necessary.

· Reset the earthquake valves for all unit meters if necessary.

· Reset elevator, if applicable, after a power outage.

· Set remote-controlled parking gate to manual position during power outages, and reset parking gate in the event that it gets stuck in the open or closed position, when applicable.

· Check flyer box, flags, and put out balloons when any unit is in the leasing cycle.

· Unlock vacant apartment each morning 

· Wipe down kitchen and bathroom countertops and fixtures for vacant apartments

· Check wood/ tile floors - sweep daily- mop if needed.

· Vacuum carpeting if needed 

· Open / adjust blinds in all rooms.

· Lock vacant apartment each evening by 8 pm.

· Receive and document all complaints or interactions with tenants for forwarding to the employer and fairly enforce the rules of the house in accordance with the policies of the employer.

· Report any unusual tenant problems to employer.

· Prepare such records and reports as may be required by employer.

Requirements

• Great customer service/sales experience
• Great communication skills
• Ability to follow direction while working independently
• Ability to delegate and respond to resident issues and concerns promptly