Job Description

As Branch Office Supervisor for Outreach Health, you are responsible for managing, performing, and assisting in the day-to-day operations of the branch offices.

You will be directing and coordinating with various teams, ensuring that all duties are performed in a timely manner, empower leaders to make smart business decisions about solving problems and care management.

You will find a balance between budget allowance and operational costs, be proficient with all aspects of operating systems and workflow, and track and maintain high business performance

Essential Job Functions

• Supervises all activities within the Branch office and seeks opportunities to enhance professional growth
• Structures priorities to support the direct or indirect services to the client through team support and cooperation
• Keeps the Administrator informed of all events in the branch office, and participates in staff meetings and in-service education programs
• Observes all scheduled time frames for submitting the required paperwork to facilitate operations of the branch
• Recognizes and follows the appropriate communication and organizational chain of command, and assists with solutions to management problems with administrative support
• Assists with recruiting and hiring of qualified personnel and executes timely evaluations of staff, and implements orientation programs for new employees in conjunction with the staff assigned to that job
• Partner with agency Regional Director and Administrator to develop and implement comprehensive business development plans, which assist in census development for the agency and branches and monitor its effectiveness
• Works in conjunction with the Administrator and Supervising Nurse to ensure delivery of quality care, ensures that the client’s plan of care is executed as written, participates in the on-call program, and audits and prepares periodic reports of incidents, complaints, and infection control
• Maintains a current knowledge of the billing / reimbursement requirements
• Participates in activities relevant to professional services furnished including the development of qualifications and assignment of agency personnel
• Ensure that a reassessment of client’s needs is performed by the appropriate health care professional when there is a significant health status change in the client’s condition, at the physician’s request, or after hospitalization
• Communicates with referral sources and regional nurses to facilitate client services, and may perform field visits in the absences of staff or to assist in complicated or difficult cases
• If the Branch Office Supervisor is a professional nurse, he / she may act as an RN / LVN Field Supervisor when not performing duties of Branch Office Supervisor
• Any other duties as deemed necessary by the Supervisor / Manager or Administrator

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Required Skills, Education, Certification, License, and / or Experience

• Must have (1) year of strong supervisory or management experience in health care. Other related health programs may include hospital, nursing facility, or hospice, etc.
• If the Branch Office Supervisor is a professional nurse, he / she must maintain a valid and current LVN / RN License in their working state
• Must have knowledge and comply with applicable healthcare laws and statues (local, state, and or federal)
• Shall not have been convicted of a felony or misdemeanor listed in the Statement of Employability
• Exceptional Problem solver with the ability to multi-task, and work under pressure
• Excellent time management and strong organizational skills
• Must be able to read, write, and comprehend English

Compliance

The Branch Office Supervisor is required to fully comply with applicable healthcare laws and statues (local, state, and federal) and Outreach Health policies and procedures.

Must respect clients by recognizing their rights; maintaining confidentiality and work tirelessly to earn and keep their trust.

Each team member is expected to perform all duties and demonstrate behaviors and attitudes consistent with Outreach Health’s Mission Statement and Core Values.

Pay Range : $55k-$65k

Last updated : 2024-05-13