Department: Career CenterReports to: Training CoordinatorEmployment Type: In-Person, Full-Time, Salary, Exempt

About Our House

Our House empowers homeless and near-homeless families and individuals to succeed in the workforce, in school, and in life through hard work, wise decision-making, and active participation in the community. The Our House team has defined a set of seven Guiding Principles that characterize our culture and that we intentionally seek to uphold: Hard Work, Wise Decision-Making, Community, Initiative, Integrity, Safety, and Heart.

About the Role

You will be responsible for managing all aspects of the Job Training Program, which provides short-term paid work experience to clients who face barriers to employment. You will ensure that participants receive the ongoing support they need to successfully transition to unsubsidized employment.

What You’ll Do

• Coordinate all aspects of the Job Training Program at Our House: 
  • Recruit clients who are a good fit for the program—individuals who experience barriers to employment, who wish to actively participate in workforce training and case management, and who have a goal of finding unsubsidized employment
  • Understand grant eligibility and documentation requirements, and maintain complete files for enrolled clients. Partners that support the Job Training Program include AARP, the Arkansas Department of Workforce Services, the Arkansas Department of Human Services, and the Department of Labor
  • Complete all required enrollment packets, onboarding paperwork, background checks, and COVID vaccine verification for new enrollees
  • Ensure participants understand the expectations and goals of the program through regular program orientation and individual assessments
• Communicate with Job Trainee supervisors across campus and resale stores about participant performance, attendance, and areas of improvement
• Visit Job Trainees at their work sites, both on and off-campus, and provide ongoing support, such as performance evaluations, job skills and soft skills training, connections to supportive services, and referrals to resources
• Support Job Trainees in transitioning to stable, unsubsidized employment after completion of the program
• Explore growth opportunities for the Job Training Program, including the creation of new positions, new Work Experience sites, and the development of new training materials in the Career Center
• Enter client information in the Our House database, track outcomes, provide follow-up services, and understand performance measures for Career Center programs
• Work with the Development Team to highlight client success stories that represent the Employment and Training programs at Our House
• Actively engage and energize Our House staff members, volunteers, board members, event committees, partnering organizations, donors, and grant funders
• Work closely with the Career Center team to align all programming with goals relating to long-term, sustainable employment
• Conduct other duties as assigned to fulfill Our House’s mission

What You’ll Bring

• Experience working with individuals and families in poverty, distress, and/or homelessness and near-homelessness
• Interest in workforce development, occupational training, and adult education
• Excellent organization and multi-tasking skills. Ability to create and stick to systems
• Customer service skills, patience, and conflict-resolution skills
• Unwavering commitment to quality programs and data-driven program evaluation
• Strong written and verbal communication skills
• Persuasive and passionate communication with excellent interpersonal and multidisciplinary project skills
• Action-oriented, entrepreneurial, adaptable, and innovative
• Must be focused on problem-solving, capacity-building, thriftiness, and teamwork
• Passion, idealism, integrity, positive attitude, mission-driven, and self-direction
• Ability to work effectively in collaboration with diverse groups of people

Requirements

• COVID-19 vaccination required or must meet the legal guidelines for an exemption
• Must possess a valid driver’s license and vehicle to use in performance of job. Position requires some travel within Central Arkansas
• Must be able to pass criminal background checks, child and adult maltreatment registry checks, sex offender registry checks, and a pre-employment drug screen

Benefits & Perks

• Insurance benefits are available on the first day of the month following start date:
  • 100% employer-paid premiums for employee health insurance
  • Optional employee-paid dental, vision, and life insurance
• 401(k) match up to 4% after one year of employment
• 10 days of annual leave and 10 holidays per year including a birthday holiday
• 15 days additional leave for requirements of life
• Employee Assistance Program 
• Eligible for undergraduate tuition discount at UA Little Rock

Our House is a drug-free workplace. 

Our House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members. People of color and members of the LGBTQ community are encouraged to apply.