Manufactured Packaging Products Orora (MPP Orora), a division on Orora Packaging Solutions, offers a wide variety of high-quality custom and stock corrugated products to customers in the United States and Mexico.

With multiple locations throughout the U.S., MPP takes product from conceptualization through design and printing. In addition to superior customer service, MPP’s comprehensive range of capabilities includes state-of-the-art equipment, talented designers, bulk box capabilities, digital printing and much more.

It is with this passion and commitment to innovation, we believe in hiring and developing the very best talent by living our core values of Teamwork, Passion, Respect, and Integrity every day.

These core values define who we are and how we operate. They shape the way we work with each other, with our customers, and with our communities.

Every day, we deliver packaging solutions that exceed our customers’ expectations while solving complex problems as a team.

Leadership is not tied to a job title, i.e. you don’t need to be accountable for a team to be considered a leader.

Operations Assistant

Orora Packaging Solutions is seeking an Operations Assistant. The Operations Assistant plays a crucial role in supporting various administrative functions within the office and production environment.

This position requires a proactive individual with exceptional organizational skills and attention to detail. The incumbent will primarily assist with Environmental Health & Safety (EHS) compliance, Plant Machine Maintenance administration, and provide a support role in Customer Service, and Incoming goods / shipping to internal and external stakeholders.

• Reports to : Site Manager, MPP Sycamore
• Location : Onsite
• Travel Requirement : 5 %
• Hourly

What You’ll be Responsible For (Essential Job functions)

Environmental Health & Safety (EHS) :

• Implement and maintain documentation for EHS to ensure compliance with OPS policies and procedures to ensure compliance with regulatory requirements, through OPS SheAssure.
• Conduct regular inspections to identify potential hazards and assist with any implementation of corrective measures.
• Assist Site and Plant Manager with Coordinating safety training programs for employees, preparation of all documentation to support all site initiatives
• Maintain accurate records for EHS safety incidents, near misses, and corrective actions taken.
• Coordinate and maintain central filing of hardcopy documentation and record keeping for the site.
• Carry out any other duties required to the success and implementation of policies and procedures for MP Sycamore

Maintenance Administration :

• Liaise with the Site Maintenance Manager in the Scheduling and coordination of maintenance activities related to Equipment, Machinery, and facilities
• Communicate with external vendors and contractors to arrange repairs and maintenance services
• In conjunction with the Maintenance team, maintain inventory records of maintenance supplies and equipment, and reorder as necessary
• Keep detailed records of maintenance expenditures and invoices for budgeting purposes
• Ensure all Invoicing and Purchas order documents are processed and provide to OPS - APP Services in a timely manner
• Coordinate with Maintenance Team / Manager to assist with regular inspections of facilities to identify maintenance needs and address them promptly
• Carry out any other tasks and duties as required and / or directed by Management
• Customer Service :
• When required, serve as a point of contact for customer inquiries and requests
• Respond to customer inquiries via phone, email, or in-person in a timely and professional manner
• Process customer orders, returns, and exchanges accurately and efficiently
• Resolve customer complaints or issues effectively, ensuring a positive customer experience
• Collaborate with other departments to address customer needs and concerns promptly
• Filing and Scanning of finished paperwork as and when required (DocLink)
• Carry out any other tasks and duties as required and / or directed by Management
• General Administrative Support :
• Assist with data entry, filing, and document management tasks as needed
• Schedule meetings, appointments, and travel arrangements for staff members
• Prepare and distribute internal communications, memos, and reports
• Assist with preparation of Presentations, PowerPoint, and training documentation
• Support other administrative tasks and projects as assigned by management
• Maintain confidentiality of sensitive information and adhere to company policies and procedures
• Assist with shipping department when and where required with preparation of documentation for drivers and deliveries
• Assist with invoicing and scanning of documentation related to the shipping of finished goods and materials for Production / Manufacturing
• Daily - complete processing and uploading of received in coming goods in Amtech and purchase order receipted, upload of all documentation to APP online portal, or Doclink
• Be a competent backup for the process of ordering of Corrugated Sheet material and any other manufacturing materials
• Assist with monthly inventory counting, of raw materials and inks etc. and coordination, processing of final WIP sheets with Site Financial Controller
• Working closely with Production / Manufacturing / Shipping staff to support them when required
• Carry out any other tasks and duties as required and / or directed by Management
• Performs other duties and / or responsibilities as requested.

What We’re Looking For

Required Experience and Education :

• High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
• 5 years in proven experience in administrative roles, preferably in a manufacturing or production environment.
• Strong knowledge of Environmental Health & Safety regulations and best practices.
• Excellent organizational and multitasking abilities, with a keen attention to detail.
• Exceptional communication and interpersonal skills.
• Proficiency in MS Office Suite and other relevant software applications.
• Ability to work independently with minimal supervision and collaborate effectively in a team environment.

Preferred Knowledge, Skills & Abilities :

Physical Requirements

• Ability to lift and carry up to 25 pounds.
• Capability to stand, walk, and bend for extended periods.
• Willingness to occasionally work in a manufacturing environment with exposure to noise, dust, and varying temperatures.

Note : This job description is intended to convey information essential to understanding the scope of the position and is not

an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

Last updated : 2024-05-08