Overview

As the Senior Technical Project Manager, you will lead program and process initiatives within Business Applications at Origami Risk. Additionally, you are responsible for examining and improving existing processes as well as designing new processes to support our evolving business needs.

Responsibilities

• Works with stakeholders to define project goals, objectives, scope, and requirements.
• Assures alignment and understanding across a diverse set of project and process stakeholders.
• Leads change management efforts ensuring well-planned, well-documented, and predicable outcomes.
• Identifies potential risks and develop strategies to mitigate them. Continually assess and monitor risks throughout the project's lifecycle.
• Monitors project timelines, identify delays or bottlenecks, and take corrective actions to keep the project on schedule.
• Develops and maintains project dashboards and KPIs.
• Examines new and existing processes and workflows to identify inefficiencies, bottlenecks, and areas where improvements can be made.
• Collaborates with cross-functional teams to design new processes and workflows that align with business objectives, scalability, and efficiency.
• Creates and maintains detailed process documentation, including process maps, standard operating procedures (SOPs), and guidelines for easy reference and training.
• Gathers data related to process performance, such as cycle times, error rates, and resource utilization, and use this data to make informed decisions about process improvements.
• Continuously seeks opportunities to optimize and streamline processes, reducing manual intervention, and enhancing efficiency.
• Brings a strong knowledge of traditional and modern project frameworks and a robust understanding of Cloud technologies and SaaS operations to a growing IT organization.
• Other duties as assigned.

Qualifications

• 7 years of experience in technical project management
• BS/BA degree in economics/business/industrial engineering; MBA is a plus
• Extensive experience in leading cross company business transformation projects for Enterprise SaaS Companies (e.g. business offshoring, office 365 migration, cross-company process implementation, large scale IT solutions implementation, building NOC for cloud operations)
• Deep technical expertise in SaaS Operations
• Advanced project management methodologies knowledge
• Advanced knowledge of Agile methodologies
• Solid knowledge of ITSM processes
• Understanding of process design and optimization methodologies tailored to software development and delivery processes
• Strategic thinking aligned with organizational goals
• Budget and resource management experience
• Expertise in risk management and stakeholder relations
• Exceptional communication and problem-solving skills
• Relevant certifications (e.g., PMP, ITIL) and continuous improvement mindset
• Experienced with Public Cloud solutions and platforms.

Who We Are

Origami Risk provides integrated SaaS solutions to organizations across the risk and insurance ecosystem — from insured corporate and public entities to brokers and risk consultants, insurers, third party claims administrators (TPAs), and risk pools. We deliver our risk management and insurance core system solutions from a cloud-based platform that is highly configurable, completely scalable, and accessible via web browser and mobile app. 

Dais Technology, a subsidiary of Origami Risk, provides a no-code platform that revolutionizes insurance product creation for MGAs, insurers, and reinsurers. Dais’ event-based architecture enables AI-driven bundling, automation, and real-time deployment. 

Solutions from Origami Risk and Dais Technology are backed by a best-in-class service team of experienced risk and insurance professionals who possess a balance of industry knowledge and technological expertise. A singular focus on helping clients achieve their business objectives underlies our approach to developing, implementing, and supporting our risk management, safety, compliance, and insurance core system technology solutions. 

Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.