Overview

As a Business Systems Analyst on our Professional Service team you will be responsible for contributing to successful project implementations and provide ongoing client support. You will support clients directly and indirectly in all phases of client life cycle. You will understand technical, educational, business management, internal responsibilities, and maintain accountability with assistance from management and peers. This is a hybrid role for our Chicago or Atlanta offices.

This role will be eligible for competitive starting base pay and annual bonus, as well as comprehensive medical, dental, and vision benefits, wellness reimbursement, life insurance, and a 401(k) with company match. We offer vacation and sick leave benefits under a flexible time off policy.

Responsibilities

• Provides client-facing support with coaching and guidance from senior colleagues.
• Researches, addresses, and responds to ongoing service log requests.
• Configures the Origami platform to meet client requirements.
• Deploys and configures Origami standard data conversions and builds custom Excel data conversions using tools in Origami Admin UI.
• Performs unit testing of assigned deliverables.
• Leverages Origami standard configuration where possible and follows established best practices and industry standards when designing, configuring, and consulting on solutions.
• Identifies potentail scope creep / out-of-scope work and escalates to Project Manager
• Assists with preparation of training materials for user training
• Extract, analyze and assess client business needs and workflows; make consultative recommendations
• Lead process documentation and tracking for the project management team

Qualifications

• Bachelors degree in Computer Science, Management Information Systems, Informatics, Business Analytics or similar technical discipline
• 2 years for Business Systems Analyst II position
• 1 years of systems implementation, development, or business analytics work experience
• Knowledge of SQL, JavaScript, XML a plus
• Strong attention to detail and drive excel in your role
• Aptitude for technology, databases, and computer systems

Who We Are

Origami Risk provides integrated SaaS solutions to organizations across the risk and insurance ecosystem — from insured corporate and public entities to brokers and risk consultants, insurers, third party claims administrators (TPAs), and risk pools. We deliver our risk management and insurance core system solutions from a cloud-based platform that is highly configurable, completely scalable, and accessible via web browser and mobile app. 

Dais Technology, a subsidiary of Origami Risk, provides a no-code platform that revolutionizes insurance product creation for MGAs, insurers, and reinsurers. Dais’ event-based architecture enables AI-driven bundling, automation, and real-time deployment. 

Solutions from Origami Risk and Dais Technology are backed by a best-in-class service team of experienced risk and insurance professionals who possess a balance of industry knowledge and technological expertise. A singular focus on helping clients achieve their business objectives underlies our approach to developing, implementing, and supporting our risk management, safety, compliance, and insurance core system technology solutions. 

Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.