To apply, please visit this link here: https://creatoreconomyjobs.co/offers/jo_wp72ZHMiqvmrsTNW2EmRk2j7

About Orca

We’re building the next generation of retail through livestream and social commerce, which is poised to be a $250 billion business in the US by 2026. In our short three years in existence, we’ve already been recognized by Business Insider as one of the ‘12 Most Innovative Companies in Livestreaming’. Orca works with some of the most well-known brands in the world, including Estee Lauder, elf Cosmetics, Nestle’s Blue Bottle Coffee, Samsung, Zappos and more. Orca was founded by a team of digital media and content professionals that have helped build some of the largest creator businesses online. We’re backed by notable leaders in the creator economy, entertainment and global finance. Learn more here: https://orcashop.co/.

Job Description

We are seeking a dynamic and highly motivated individual to join our team as the Commerce Manager. In this role, you will be responsible for overseeing and optimizing TikTok Seller Center operations on behalf of our clients, ensuring efficient account operations, and collaborating with the internal Commerce team to achieve strategic objectives. You will be a driving force behind the success of our TikTok Shop operations and will play a critical role in helping clients and internal teams navigate the complexities of the platform. This job requires extended periods of time in front of the computer. Most of the day-to-day is completing various tasks and projects on behalf of our clients inside TikTok Seller Center.

Job Responsibilities

• Manage TikTok Seller Center accounts on behalf of clients, ensuring compliance with TikTok’s policies and guidelines.
• Oversee product listings, optimize content, and manage product detail pages.
• Implement pricing and promotional strategies to maximize sales and profitability.
• On-platform messaging, including customer service messages.
• Develop and execute site merchandising strategies, including categorization, search optimization, and visual merchandising, to enhance user experience and drive conversions on TikTok Shop.
• Conduct regular A/B testing and implement conversion rate optimization (CRO) initiatives to refine user experience and boost sales performance.
• Generate and analyze performance reports, offering actionable insights and recommendations to senior management and cross-functional teams to optimize TikTok Shop operations.
• Collaborate with various teams within the organization to align project goals and timelines effectively, fostering seamless communication and coordination.
• Analyze e-commerce performance metrics such as traffic, conversion rates, and average order value, identifying opportunities for enhancement and implementing strategies to improve overall performance.

Basic Qualifications

• 3 to 5 years of experience in Amazon store management, FBA operations, or e-commerce operations leading e-commerce projects, ideally within the e-commerce or SaaS industry.
• Deep understanding of Amazon, Walmart, and Shopify operations.
• Working knowledge of all relevant e-commerce operations.
• Bachelor's degree in business administration, project management, or a related field is preferred.
• Proven track record of driving online sales growth, with expertise in managing projects from inception to completion, leveraging platforms like Shopify and Amazon FBA.
• Excellent communication and interpersonal skills, facilitating effective collaboration with cross-functional teams and stakeholders.
• Strong organizational abilities and attention to detail, capable of prioritizing tasks and managing multiple projects concurrently.

Nice to haves

• A strong desire to join an early stage startup, with all of the hard work, frustrations, wins and potential upsides that come with it.
• An open-mind, curiosity and creative spirit.
• Inherent, internal drive that leans more toward autonomy than requiring direction.

Orca is committed to creating an inclusive space where employees are valued for their skills, experiences and unique perspectives. To achieve our goals, we celebrate diverse voices and aim to create an environment that reflects that commitment.

Job Type: Full-time

Pay: Up to $75,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Culver City, CA 90230: Relocate before starting work (Required)

Work Location: In person