Optim Medical Center- Tattnall is seeking a full time Scheduler/Registration Clerk for our Reidsville location.
Job Requirements:

• Call patients and arrange set up of the initial evaluations.
• Collect data from referrals for future review.
  • Print Physical Therapy Scripts from SRS mail system daily
  • Track daily scripts per Optim Physician
  • Collect various data from patient referrals
  • Scan documents into patient charts
  • Ensures new patient information is completed and scanned into patients chart
  • Reschedules therapy appointments as needed
  • Answers therapy department phone calls to schedule, reschedule, answer questions, or reroute calls pertaining to therapy. Checks messages daily and regularly. Return calls within daily, but no later than 1-2 business days. Keeps an accurate phone log.
  • Checks in/out incoming PT/ OT patients
  • Prepares all new patient paperwork before appt as well as schedules for sign in folders and therapist board.
  • Receives incoming PT referrals (inside and outside of our facility). Ensures that each referral contains updated demographics, a legal order with DX code and doctor’s signature, and office or surgery notes when available. Contacts patients to schedule.
  • Monitors visit limits and expiration dates for all therapy patients and requests additional visits for patients when needed (i.e. Amerigroup, Humana, Work comp, etc.)
  • Creates an APTA chart/ visit for each patient scheduling or rescheduling for therapy.
  • Maintains a file of new patient paperwork and orders. Periodically discards out of date orders/ referrals that CX or NS. Scans in all paperwork before discarded.
  • Schedules and verifies coverage for urgent same day custom splint patients before or during checkout
  • Enters diagnosis description and visit information into APTA
  • PERFORMANCE REQUIREMENTS:
    Knowledge:
  • Knowledge of clinic/ organization policies, procedures, systems, and objectives.
  • Knowledge of computer systems and applications.
  • Knowledge of Optim email and phone systems.
  • Skills:
  • Skills in attention to detail, customer-service orientation, and problem-solving.
  • Skills in computer software for scheduling, coding, billing, and overall department function.
  • Skills in customer service relations.
  • Abilities:
  • Ability to be well organized
  • Ability to multi-task
  • Ability to communicate effectively and clearly.
  • Ability to work individually and as a team to successfully and incorporate direction and feedback from multiple sources
  • Ability to excel in a fast paced environment
  • Ability to assume responsibility and follow-through with assigned task
  • EDUCATION: High School Diploma or GED

Optim Offers:

• Competitive Pay
• 401K Plan