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Open Systems, Inc.
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Desktop support technician
$48k-60k (estimate)
Full Time 1 Week Ago
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Open Systems, Inc. is Hiring a Desktop support technician Near Green, WI

Title : Desktop SupportTechnician II

Duration : 2 months (Temp toHire)

Pay Rate : $27 / hr and conversion rate : $24 / hr.

Work Hours : MF 8 am5 pm

DaytoDay responsibilities :

Creating and resolving Desktop issues For First EnergyEmployees Onsite and Remote. Primary duties will include standarddesktop / Laptop break / fix items.

Troubleshootsystem office hardware and business applications

Management and installation of equipment in the meetingroom (projector laptop and videoconference) Monitor calls incidentsand requests using client provided ServiceNow tool

JobDescription :

Maintains analyzestroubleshoots and repairs computer systems hardware and computerperipherals.

Documents maintains upgrades orreplaces hardware and software systems. Supports and maintains useraccount information including rights security and systemsgroups.

Trains employees identifies analyzesand repairs product failures orders and replaces parts asneeded.

Network connection issues track networkconnections back to network switches.

Escalatesproblems and issues to a higher level of support if unable toresolve. Represents Client in a professional and businesslikemanner and communicates effectively with customers andassociates.

Interacts with customers respondingto routine technical questions or requests forinformation

Last updated : 2024-04-19

Job Summary

JOB TYPE

Full Time

SALARY

$48k-60k (estimate)

POST DATE

04/21/2024

EXPIRATION DATE

07/16/2024

WEBSITE

open-systems.com

HEADQUARTERS

REDONDO BEACH, CA

SIZE

200 - 500

FOUNDED

1990

TYPE

Private

CEO

DAVID DUANE BETTGER

REVENUE

$5M - $10M

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About Open Systems, Inc.

Open Systems is a California-based cybersecurity platform that offers risk mitigation, threat protection and related solutions for industries such as healthcare and education.

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The job skills required for Desktop support technician include Installation, Computer Repair, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop support technician positions, which can be used as a reference in future career path planning. As a Desktop support technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support technician. You can explore the career advancement for a Desktop support technician below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Technician job description and responsibilities

Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.

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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.

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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Technician jobs

Earn bachelor's degree or equivalent.

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Gain experience with operating systems.

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Practice fixing common computer problems.

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Seek technical support positions.

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TAKE A RELEVANT TRAINING PROGRAM.

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Step 3: View the best colleges and universities for Desktop Support Technician.

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