Title: Medical Records Clerk

Reports to: Practice Administrator

Location – onsite: Poughkeepsie, NY

Hours: Monday- Friday 8:00am-4:30-pm

Who we are:

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. The Spire network spans the Northeast and is continuing to grow.

What you’ll do:

Scanning of all clinical paperwork into practice EMR and also use electronic signature for specific testing as determined by practice. Keeps supervisor informed of any problems or issues. Maintains confidentiality of all written and electronic information which employee has access to as a part of his/her job and observes patient rights, including email. Maintains a positive work atmosphere by behaving and communicating in a manner that gets along with co-workers, patients, physicians and management.

Responsibilities/Duties:

• Scanning of all clinical paperwork into practice EMR and also use electronic signature for specific testing as determined by practice. Scan all patient related documents into EMR as directed by practice protocol. Answer telephone, assist patients in retrieving copies of Medical Records and work with document management company to process requests. Communicate with attorneys, insurance companies and Nurse Case Managers regarding patient work status and degree of disability. Abide by NYS and Federal Law in processing records requests and follow all office protocol and policies as established by the practice.
• Research and retrieve paper charts from storage facility when needed. Scan paper charts as they are retrieved from storage facility to eliminate future storage cost. Research old charts for destruction in accordance with practice policies.
• Assist Billing Department by attaching corresponding documentation to invoices for Workers’ Compensation and No Fault Claims and mailing them in a timely manner to ensure payment.
• Research and process all FMLA and Disability Forms submitted by patients. Communicate with providers for missing information.
• Assist when necessary in correspondence and meetings with Attorneys, including scheduling depositions, testimonies, video depositions, and processing subpoenas.
• General clerical duties include copying, faxing, mailing, and distributing correspondence letters to appropriate personnel. Errands as assigned on a rotational basis, such as but not limited to bank run, order lunches for providers working in the Poughkeepsie location, stamp out-going mail, as well as, sort and deliver the incoming mail.
• Rotate the position at the HIM Advocate Window in the Poughkeepsie office.
• Retrieve report from multiple hospital websites and inform our providers when hospital charts need to be signed.
• Retrieve reports for all imaging studies performed at OADC from the radiologists website
• Maintains confidentiality of all written and electronic information which employee has access to as a part of his/her job and observe patient rights, including email. Keeps supervisor informed of any problems or issues.
• Maintain a positive work atmosphere by behaving and communicating in a manner that promotes teamwork and professionalism with co-workers, patients, physicians and management.
• Any and all other duties as assigned by the director of operations

Who you are:

Qualifications:

• Experience in a Medical Office desired. Computer experience desired.
• High school diploma or equivalent and/or ability to read and write proficiently

What we offer:

• Excellent growth and advancement opportunities
• Dynamic environment
• Access to a diverse network of practitioners
• Broad infrastructure of tools and programs to enhance the employee experience
• Competitive Compensation
• Generous PTO
• Benefits package: health, dental, vision, 401(k), etc.

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).

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