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Patient Service Representative
OneTen Salt Lake, UT
$35k-44k (estimate)
Full Time 4 Months Ago
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OneTen is Hiring a Patient Service Representative Near Salt Lake, UT

Job Essentials

  • Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded.
  • Efficiently updates and verifies patient demographics, insurance, and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance.
  • Thoughtfully directs patients on next steps and informs patients about delays and wait times.
  • Promptly schedules appointments utilizing provider templates and scheduling guidelines.
  • Proactively requests payments from patients on current and past medical services.
  • Receives and processes those payments following appropriate procedures for handling payments.
  • Supports administrative function of the clinic in working reports, addressing patient concerns, and performing paperwork.
  • Willingly coordinates with other care teams and other employees to provide a seamless experience for patients.
  • Completes training and pass-off requirements.

Minimum Qualifications

  • Six months of customer service experience involving interactions with customers.
  • Demonstrated basic computer skills involving word processing and data entry.
  • Professional manner and strong interpersonal and communication skills.

Preferred Qualifications

  • One year of customer service experience, especially in a hospital or medical office.
  • Problem solving ability, analytical skills, self-motivated and able to work well in a clinic environment.
  • Demonstrate excellent verbal and written communications skills.
Additional Job Description:
  • Interact with others requiring the employee to communicate information.
  • Operate computers and other office equipment requiring the ability to move fingers and hands.
  • See and read computer monitors and documents.
  • Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Job Summary

JOB TYPE

Full Time

SALARY

$35k-44k (estimate)

POST DATE

12/21/2023

EXPIRATION DATE

04/21/2024

WEBSITE

onetengroup.com

SIZE

<25

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The job skills required for Patient Service Representative include Customer Service, Scheduling, Billing, Written Communication, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

01/09/2022: Lafayette, LA

Step 3: View the best colleges and universities for Patient Service Representative.

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