In thisonsite/hybrid Executive Assistant/Office Manager role you will provide administrative support services to Synchrony’s Senior Vice President Home & Auto Commercial and Integration Leader and senior leadership team members.You will also be responsible formaintaining theday-to-day operations of the Uptown Charlotte facility and ensuring resources and supplies are maintained. The ideal candidate must have strong organizational, communication skills, and demonstrate a proactive approach to problem-solving and thriving in a fast-paced environment.

Roles Summary/Purpose:

• Provide comprehensive administrative and logistical support to the SVP Home & Auto Commercial & Integration Leader and additional senior leadership team members.

• Independently handle administrative support duties and Uptown Charlotte site support

• Ensure the Leaders’ schedules progress smoothly, commitments and deadlines are met, and all meetings, reviews and conferences are organized effectively.

• Provide onsite supervision for day-to-day operations and ensure resources and supplies are adequate at the Uptown Charlotte site.

Essential Responsibilities:

• Proactively support the SVP Home & Auto Commercial & Integration Leader and team by independently handling all assigned duties, taking direction from and balancing needs of staff members.

• Facility/office management: ensuring the office is well maintained by engaging facilities, equipment and supplies, coordinating repairs and maintenance services

• Interact with employees, clients, vendors and stakeholders in aprofessional and efficient manner.

• Effectively use computer and company software programs with strong emphasis on Microsoft Word, PowerPoint, Excel, Outlook (for appointments/email) and Concur for T&E.

• Planning & creating meetings and managing busy and complex calendars (including frequent calendar shifts)

• Arranging for complex travel plans and events and prepare/reconcile T&E and Purchase Card reports; Travel (book on-line flight reservations and coordinate all travel/meeting logistics)

• Process invoices and ensure timely vendor payments

• Coordinate compilation of large power point presentations, providing revision and editing and supporting the ongoing agendas and time allocations for presenters

• Ensure documents are posted accurately and timely in preparation for meetings/conference calls

• Maintain calendar for staff and department activities. Assist in prioritization of items.

• Perform other duties and/or special projects as assigned

• Coordinate Business Events (i.e. onsite meetings, connection days for employees, conferences, business dinners, client meetings, offsite meetings, etc.); handle all logistical details including participant travel, meal/menu organization

Qualifications/Requirements:

• High School Diploma or GED.

• Minimum of 3 years Executive level secretarial/administrative experience. Requires professional experience in working with senior level executives within and outside the company as well as with clients, vendors, visitors, and other dignitaries

• Minimum of 2 years’ experience preparing PowerPoint presentations with varying levels of complexity, and advanced usage of Microsoft Office

• Minimum 1 year office/facility operations management. (overall facility maintenance/general support)

• Minimum of 2 years’ experience of utilizing advanced meeting tools, such as Teams, multi-person/multi-site Video Conferencing, Collaboration tools (e.g. Share Point), etc.

Desired Characteristics:

• Energetic professional that doesn’t mind wearing multiple hats

• Proactive approach: anticipate the Executive and office needs ahead of time when possible

• Experience handling a wide range of administrative and executive support related tasks

• Clear, concise and articulate communication skills (verbal & written)

• Efficientin prioritizing high volume of assignments

• Exceptional follow-up and follow through skills

• Detail-oriented and proven organizational skills

• Ability to multi-task, work well under pressure and prioritize responsibilities required

• Experience working in a non-structured, fast-paced, challenging and ever-changing work environment

• Strong interpersonal skills; able to interact with all levels of the organization

Eligibility Requirements:

Grade/Level: 07