Oncourse Home Solutions (OHS) is a people-centric organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.4 million customers across the U.S. Our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to all by becoming the most forward-thinking and community-driven home solutions organization of the 21st century. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.

We partner with cities, utilities, insurance providers, retailers, financial service companies and member associations to help them maintain and protect their customers’ most important asset—their home. Our passion for empowering customers to confidently run their households is what drives us. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse Super’—Successful, United, Progressive, Empathetic, Reliable. Supers get it done. We sweat homeownership so our customers don’t have to. We view every day as an opportunity to step up, step out, and remind others that they’re in this together, to stay on course.

We are proud equal opportunity employer, and our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. OHS is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. 

Reporting to the VP of Salesforce and Custom Applications, the Director, Salesforce and Integrations role is responsible for the delivery, management, and implementation of applications and solutions that support Oncourse Agent facing call center applications, Salesforce, and APIM platform. The Director of Salesforce and Integrations is an influential role, making priority trade-off decisions, managing resource demand and supply, and recruiting and developing high performing teams.

In this role, you will mentor, motivate, and grow a high performing team of talented managers, engineers, and foster a culture of execution excellence, continuous improvement, sense of urgency and long-term growth. You will be working on best-in-class Cloud and SaaS solutions, with focus on Salesforce and leveraging emerging technologies. The successful candidate will work in a vibrant environment with world-class peers and is expected to display leadership, innovation, and flexibility as well as exceptional problem-solving capabilities.