468 Customer Operations Manager Jobs in Dallas, TX
On-Target Supplies & Logistics, Ltd. is Hiring a Customer Operations Manager Near Dallas, TX
Founded in 1982, On-Target Supplies & Logistics, Ltd., is a regional supply chain logistics management firm with global customers and international responsibilities. For more than 35 years, we have worked with some of the largest companies in the world to design, implement, and manage customized logistics and transportation solutions that help them to gain a competitive advantage in today's global marketplace. We are committed to consistently delivering value-adding services, and we do this through our greatest asset: our employees.
Hours: M-F 8am-5pm
Pay Range:
$80,000 - $86,000 annually
Benefits: Medical, PTO, 401K
- Track staffing requirements, recruit, hire and onboard new employees as needed
- Ensure that scope of services is provided consistently and on time
- Lead, motivate, and support a large team reporting to multiple locations, including career
- Coordinate, oversee and manage employee matters including time and attendance,
- Manage data collection for the updating of metrics to achieve KPI targets, eliminate
- Improve the efficiency of existing processes and procedures to enhance the company’s
- Maintain consistent and timely communication with senior management, staff, and
- Routine operations reporting to senior and executive management
- Partner with cross-functional teams to improve systems and processes
- Develop, implement, and maintain quality assurance protocols to ensure customer
- Work closely with human resources and safety departments to ensure workplace
- Timely and professionally respond to customer inquiries and messages
- Bachelor's degree in business management, Supply Chain Management or related degree
- Minimum 3 years’ experience in a management role responsible for logistics or supply
contact with customers
- Knowledge of OSHA guidelines and non-exempt employee labor laws
- Proficient use of Microsoft Suite: Excel, Word, and PowerPoint
- Ability to present information to different audiences including employees and customers
- Strong quantitative skills, experience managing budgets and profit centers
- Ability to delegate responsibilities while maintaining control of operations and customer
- Proficiency in conflict management and business negotiation processes
- Knowledge of business productivity software and an aptitude for learning new
- Experience using Maximo Application Suite is a plus
Equal Employment Opportunity
On-Target is an equal employment opportunity provider. We will not deny equal employment opportunities due to race, color, national origin, religion, sex, age or disability status in any of the following employment aspects:
- Hiring
- Promotion
- Termination
- Pay
- Benefits
- Training
- Any other aspects of employment
We adhere to:
- Title VII of the Civil Rights Act of 1964
- The Americans with Disabilities Act (ADA) of 1990
- The Age Discrimination in Employment Act of 1967
- The Equal Pay Act of 1963
- Texas Commission on Human Rights Act (TCHRA) of 1983
- The Americans with Disabilities Act (ADA) of 1990
- The Age Discrimination in Employment Act of 1967
- The Equal Pay Act of 1963
- Texas Commission on Human Rights Act (TCHRA) of 1983
Job Summary
Full Time
$138k-180k (estimate)
03/14/2024
06/09/2024
The job skills required for Customer Operations Manager include Customer Service, KPI, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Operations Manager positions, which can be used as a reference in future career path planning. As a Customer Operations Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Operations Manager. You can explore the career advancement for a Customer Operations Manager below and select your interested title to get hiring information.
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