Join Our Team at Omni Technologies, Inc.!

Omni Technologies, a leader in custom urethane part manufacturing for various packaging, processing, and industrial applications, is expanding its team! We're seeking a Customer Service Representative II who is committed to excellence and ready to grow their career. Based in Greendale, IN, this full-time role offers a competitive salary range of $21.00-$25.00 per hour and operates Monday through Friday, 8:00 AM to 4:30 PM, with potential overtime opportunities.

About Us: At Omni Technologies, we don’t just make parts; we create solutions that help our clients stand out. We’re dedicated to integrity, humility, and ownership, aiming to improve the lives of everyone we touch through innovative design and enduring partnerships.

Your Role: As a Customer Service Representative, you will play a key role in bridging communication between our customers and various internal teams. You’ll manage essential tasks such as setting up new items and sales orders, actively participating in customer and internal meetings to keep a pulse on project statuses, and providing proactive updates to our valued clients.

Key Responsibilities:

• Act as the primary communication channel between Omni and our clients.
• Set up new customer accounts, including payment terms and preferences.
• Proactively manage and communicate order statuses, ensuring accuracy and timely delivery.
• Support on-site customer visits and occasionally travel to meet customers.
• Serve as the primary backup for order entry responsibilities.
• Develop strong relationships with internal teams to enhance service delivery.

What We Offer:

• Competitive pay with benefits including medical, dental, vision, and life insurance.
• Paid time off.
• 401(k) with company match and tuition reimbursement for job-related education.
• A supportive environment where you can develop your skills and advance your career.

Requirements:

• High School diploma or GED; additional qualifications are a plus.
• At least 2 years of experience in customer service, preferably supporting sales teams.
• Strong communication and computer skills.
• A keen eye for detail and excellent organizational skills.

Are You Ready? If you're driven by creating meaningful customer relationships and strive for excellence in everything you do, apply today to join Omni Technologies. Let’s build a future together where innovation meets customer satisfaction. Join us in making a lasting impact in the industry and on the lives we touch.

Apply today and be part of our exciting journey at Omni Technologies!