Grove Park Inn

The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inns associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match.

To provide clerical and administrative support to the Human Resources Director, Assistant Director of Human Resources and Human Resources Managers. To support the Human Resource function by providing a warm greeting and environment for all associates in the Associate Services Center.

• Provides comfortable and hospitable reception to all associates upon entrance to the ASC offices.
• Maintains an orderly reception area to ensure complete comfort of the client.
• Makes appointments and maintains calendar for the Director of Human Resources.
• Monitors and answers phones within 3 rings and professionally handles all phone inquires.
• Monitors and maintains Associate Programs to include: birthday & anniversary listings and cards, ASC bulletin boards, associate flowers, cafeteria holiday decoration program, OSC and other postings as appropriate.
• Participated in planning and execution of associate events.
• Provides administrative and technical support to the HR Director and ADHR.
• Responsible for special projects as directed by the HRD or ADHR.
• Issue name tags and ensure all necessary paperwork is completed.
• Organize and order all office supplies, including nametags.
• Processes purchase orders and assists DHR Manager in maintaining the HR checkbook.
• Files and maintains all Associate records, ensuring compliance with HR SOPs and legal requirements.
• Prepares memos and other correspondence including employment verifications in a timely manner
• Participates in the Resorts Orientation Program.
• Prepares monthly training and events calendar and newsletter.
• Updates various logs and reports such as training logs, OSC nominees, etc.
• Maintains adequate par level for New Hire Orientation Packets and other recurring meetings.
• Complies with the 4 Star ASC Criteria. Maintain 4 Star rating as required by Omni Hotel Company.

• Relevant hospitality and/or customer service/administrative experience
• College Degree; Preferably in hospitality or human resources management
• Highly motivated self starter focused on quality, organization, guest service and teamwork.
• High level of written and verbal communication skills.
• Computer proficiency; specifically with Microsoft Office and Windows. Micros experience is preferred.
• The ability to work in a fast paced high pressure work environment while executing delegated tasks and assignments
• Highly motivated self starter focused on quality, organization, guest service and teamwork.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement