42 Front Office Supervisor Jobs in Pittsburgh, PA
Omni Hotels & Resorts is Hiring a Front Office Supervisor Near Pittsburgh, PA
William Penn Hotel
History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders of business and industry. A recent multi-million dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations, and award winning cuisine that have defined the Omni William Penn Hotel for decades.
Job Description:Do you value hospitality, teamwork and loyalty ? Are you looking for a new work family? Keep reading and find your new home here!
We are the Omni William Penn Hotel- the Grande Dame of Pittsburgh since 1916. The Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state and leaders of business and industry. Come join our family of associates!
This person would be familiar with all technical equipment related to the Front Desk and familiar with guest scenarios.
Responsibilities:Our family is looking to add a a Front Office Supervisor to lead our stellar guest services division that includes the front office, the valet team, the door and bellpeople and the concierge.
The perfect addition will include someone who has a PASSION FOR:
- Fostering positive associate work environments
- Creating memorable occasions for guests
-Sparking joy with all of associates
Should be familiar with the inter-relationship between the different departments, especially Housekeeping, Front office and PBX.
- Understand and complete the Rooms Controller Checklist.
- Manage all daily room changes as well as be familiar with movie, phone systems and front office computer systems.
- This person would be familiar with ESP Accounts and Last Room Availability.
- Understand Omni's policies on reservations restrictions.
- Primary responsibility will include but not limited to the Rooms Controller function.
- This person will also be involved in training and supervising the Rooms Controllers in addition to managing the Front Desk operations in the absence of Front Desk management.
- Must have complete understanding of room type availability.
- Previous Front office experience preferred.
- Must have open and flexible availability, Monday through Sunday, All shifts.
The Benefits of Being Omni
Full benefit package available after 60 days
Competitive wages
Discounted Associate Room Rates
Free Employee Meals
A great family of co-workers
Work for the most prestigious Hotel in Pittsburgh!
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Job Summary
Full Time
$47k-62k (estimate)
04/29/2024
05/18/2024
omnihotels.com
DALLAS, TX
7,500 - 15,000
1996
ROBERT B ROWLING
$200M - $500M
Accommodations
Related Companies
If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Supervisor job description and responsibilities
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
02/18/2022: Terre Haute, IN
Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.
02/11/2022: Bridgeport, CT
Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.
02/28/2022: Brockton, MA
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.
12/31/2021: Fresno, CA
The supervisor must be able to work effectively under duress and provide direction to other members of the support team.
01/06/2022: Austin, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Supervisor jobs
Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.
12/24/2021: Florence, AL
Allocate rooms to expected arrivals after checking the guests preferences and special requests.
02/26/2022: Fort Myers, FL
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
01/24/2022: Utica, NY
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
01/14/2022: Lompoc, CA
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
01/27/2022: Gainesville, FL
Step 3: View the best colleges and universities for Front Office Supervisor.
