OMADA WORLDWIDE is currently hiring Dispatchers for the 2nd shift in our Plainfield office. This position requires someone who can work with minimal supervision, is organized, detailed oriented, with great interpersonal communication skills, and is a team player. Dispatchers work almost completely on a computer so the ability to understand and pick up new programs and applications is extremely important. Qualified applicants must be able to handle multiple tasks at a fast pace. This position offers a rate increase after 90 days based on performance and yearly raises thereafter. Veterans are encouraged to apply. These positions do not work from home and therefore are not remote positions. 

Starting Pay - $15 and up depending on your experience. Raises are given at 90 days if you have shown the ability to be successful in the position and then another at one year.

Minimum Qualifications

• HS Diploma or GED
• Must have strong customer service skills
• Must be Reliable, Trustworthy, and Honest
• Well-organized with the ability to set and execute priorities.
• Demonstrated ability to maintain professional conduct in a fast-paced and stressful environment.
• Excellent typing skills and knowledge of PC applications with the ability to work with multiple screens and interfaces.
• Good at multi-tasking
• Must be detailed
• Experience with Sylectus Platform is a plus but not required

Job duties:

• Entering loads into Transportation Management Software
• Communicate to customers and drivers through various technology platforms (Email, telephone, software, etc.)
• Managing shipments from start to finish ensuring customer satisfaction
• Updating customers on the status of shipments, and assisting with other inquiries
• Collaborating with customers, shippers, drivers, and/or carriers to manage scheduled picks and drops
• Planning loads 

*This is not a complete list of responsibilities but an overview of key expectations.

Preferred but not required: 

• Experience with white glove services
• Forklift experience a plus
• Generating leads and attracting new prospects to develop a sales pipeline
• Identifying and selecting reputable and safe carriers for freight services
•  Ability to do on-the-spot quoting
• Freight Experience Preferred but not required
• Develop and maintain an in-depth understanding of third-party logistics brokers.

Benefit package available - includes medical, vision, dental, vacation, and more.

Who we are... 

OMADA is an independent, family-owned transportation company with deep experience in expediting, domestic, and international freight. Our name, Omada, is Greek for team. We chose it because that’s who we are, a team of dedicated professionals who take pride in serving others. That’s who we are and what makes us different.

OUR MISSION

At OMADA Worldwide we believe in...

​Teamwork—We believe that the collaborative power of inspired, empowered individuals is the key to meeting the challenges of today and capturing opportunities in a continuously changing world.

Honesty—We believe that honesty is the foundation of every relationship—internally and externally—and that challenging times are no excuse for bending or breaking the rules, but instead character is formed.

Excellence—We believe that everyone should strive to continuously grow and perform at their highest level of capability and to use their skills as part of a dynamic team to deliver the level of excellence that is demanded by the market and expected by our customers.