Cannabis Sales Associate (CSA)

Position Summary:
Cannabis Sales Associates, also known as Budtenders, welcome customers with an exceptional service mindset and actively engages and assists customers through seeking to understand preferences and product needs. Cannabis Sales Associates provide guidance and information to customers regarding cannabis, products, product characteristics, specials, and pricing. Cannabis Sales Associates are ambassadors for the Roots’ brand and seek to excite, promote, and inform regarding Roots’ offerings. Finally, Cannabis Sales Associates assist with maintaining both print and digital dispensary menus along with the preparation and display of retail products.

Duties & Responsibilities:
Welcome visitors and customers with warm greetings whether in person or on the telephone, and apply rapport building principles and best practices to advance a positive experience and on-going relationship with customers.

Provide customers cannabis information and educational resources regarding strains, methods of administration, effects, and precautions related to their consumption of marijuana products.

Operate a cash register and handle cash while maintaining company standards; accurately apply discounts/specials.

Accurately process payments from customers; issue receipts, provide customers cash change when necessary, and coordinate manager support when necessary.

Assist in maintaining a safe, clean and professional working environment by completing shift tasks, and individual and team goals.

Assist in controlling inventory according to company policy by performing audits, restocking products, and communicating low products on the floor for manager assessments.

Balance cash drawer and inventories by auditing at beginning and deposit cash with management daily.

Effectively communicate current and upcoming deals and events to customers.

Weigh and record product quantities with precision and accuracy while maintaining regulation limits.

Appropriately manage customer records and all materials containing customer information.

Efficiently complete sidework, downtime, and production projects while conscientiously paying attention to details and adhering to company standards.

Assist with retail menu maintenance by performing regular menu audits with a high attention to detail ensuring information is conveyed in a consistent and professional manner in accordance with company standards.

Skills:
- Previous experience in retail sales or customer service is preferred
- Cannabis knowledge is preferred, but can be trained
- Proficient in cash handling, operating cash registers, and POS systems
- Strong time management skills to prioritize tasks effectively
- Ability to communicate effectively with customers and team members
- Organizational skills to maintain an orderly sales floor
- Basic math skills for accurate transaction processing

Starting Wage: $16 hourly, plus tips

Maximum Wage: $19 hourly, plus tips

Shift: Full-Time, Part-Time

Join our team as a Cannabis Sales Associate in a competitive, challenging, and exciting industry. Apply now to become part of our dynamic sales team!

Job Types: Full-time, Part-time, Seasonal, Temporary

Expected hours: 22 – 40 per week

Benefits:

• Employee discount
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Alaska Marijuana Handler's Card (Preferred)

Ability to Relocate:

• Anchorage, AK: Relocate before starting work (Required)

Work Location: In person