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Associate Manager / Web Producer, TODs
Old Navy San Francisco, CA
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$109k-149k (estimate)
Full Time | Retail 1 Month Ago
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Old Navy is Hiring an Associate Manager / Web Producer, TODs Near San Francisco, CA

About the Role

A dynamic, high-performing, growing team responsible for front-end user experience and marketing content production for a major local retailer’s e-commerce channel. We do in-house what most big companies use agencies for, and we pride ourselves on flawless execution in an environment of growth-oriented, omnichannel change. We work collaboratively with our partners in Marketing, IT, Web Design, Web Development and Merchandising to produce a best-in-class online shopping experience visited by almost a million people per day.

What You'll Do

We’re looking for an Associate Digital Producer, focusing on the Today Only Deal program and promotional marketing projects. In this role, you’re a key business partner for the online marketers who strategize and brief the Today Only Deal program and promotional in-season discounts. You’ll be an expert in the promotional marketing calendar and project pipeline, owning project schedules and tracking to successful launch of online promotions and their associated marketing collateral across email, desktop and mobile channels. You will also be managing a substantial volume of executional tasks within a fast-paced environment. This Associate will work within a high-visibility space, with flawless execution always at top of mind.

Key responsibilities include:

The Associate Producer on the Production team assists in the delivery, scheduling and management of email and website marketing content; the tracking and communication of marketing deliverables; and driving issue resolution and communication related to site tools and functionality. Responsible for the project management of web marketing launches from ideation to execution.

RESPONSIBILITIES:

· Project management of US & Canada email, site and SMS content from delivery to execution.

· Creating and tracking project milestones and deliverables in web-based project management tools.

· Creating detailed implementation schedules for each project and validate/communicate out with needed project resources.

· Keeping to tight deadlines and managing changing priorities on an hourly basis. Communicate to management any impacts to the project and the overall website and e-mail program.

· Coordinating with Marketing, Merchandising and Program Management to execute impactful email and site content that meet business driving objectives. Clear and effective communication of project requirements across stakeholders and functions.

· Ensuring graphic assets are delivered for content development accurately and to spec.

· Managing offer detail nuance between US and Canada markets.

· Testing and QA of pre-launch digital content -- identifying bugs and incorrect links.

· Execute set up of Movable Ink product scrape codes for all US, Canada English and French related assets.

· Facilitate content approval for all SMS messaging. Coordinate build & deployment with vendor.

· Managing linking setup and approval for all email campaigns.

· Ensuring project is launched on time and meets initial project requirements.

 · Proactively seeks out opportunities to learn more about brand business processes and systems. Uses knowledge to suggest new ideas and change to improve overall efficiency of processes.

Who You Are

Someone who loves to take a leadership role working with people to solve problems. You are never daunted by a long To Do list and are always assessing processes and workflows for maximum efficiency. You see how small details impact the much bigger picture and pride yourself on anticipating issues before they arise. You self-correct. You thrive in deadline-driven work environments with constantly changing business needs and nuanced task work. You want to learn more about the world of e-commerce and are eager to start growing your knowledge base, with an eye on how to better the system along the way. At a minimum, you have:

  • 1-3 years of experience in ecommerce, online marketing, interactive production and/or project management.
  • Excellent organizational and prioritization skills, with some project management experience. Ability to keep track of multiple projects and progress of others on team.
  • High degree of initiative and resourcefulness.
  • Exceptional detail-orientation, with previous experience in traffic or project management.
  • Ability to balance team expectations and priorities.
  • Experience with content management systems and a working knowledge of how web content is created and deployed.
  • A Bachelor’s degree or equivalent work experience

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$109k-149k (estimate)

POST DATE

03/25/2024

EXPIRATION DATE

05/24/2024

WEBSITE

oldnavy.gap.com

HEADQUARTERS

NEWINGTON, NH

SIZE

15,000 - 50,000

FOUNDED

1994

TYPE

Product/Brand/Service

CEO

KELLY COLBY

REVENUE

<$5M

INDUSTRY

Retail

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About Old Navy

Old Navyis an online and in-store clothing company that offers apparel, shoes, jewelry and accessories for women, men and kids.

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