**Banquet Sales - Catering Sales Coordinator**

Newcastle, WA, USA Req #649 Monday, March 7, 2022

Oki Golf Job Description Catering Sales Coordinator

ABOUT OKI GOLF:

At Oki Golf, our business is hospitality! We are committed to a culture that encourages growth and development, recognizes team member's hard work and commitment to service, and rewards team members for process improvement ideas and going above and beyond. If you truly have a passion to serve others and are committed to working hard, this is the place for you.

SUMMARY:

As the Catering Coordinator you are responsible for logging of event inquiries, use of CRM programs, event bookings, assigning potential events to catering sales managers, and other duties as assigned. Your commitment to a high level of customer service when interacting with new and existing clients will make you successful in this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Represent, contribute to and promote Oki Golf as a market leader.

Ensure excellence for every guest/team member experience.

Understand Oki Golfs definition of guest service and embody the service philosophy.

Follow business plans & initiatives and achieve sales objectives, expectations and targets.

Professional representation of the property an amenities related to: all communications (pre/day of/post event), timely/accurate billing, and sales support to catering sales managers

Provide regular, timely and informative communications to team members (BEO & function space diagrams) regarding current policies, programs and initiatives

Establish and embody the benchmark of performance to the department in the areas of motivation, sense of ownership and dedication to quality of product.

Maintain a positive disposition and high integrity when addressing guest(s) and team member(s) in regards to any club or company related business.

Return all inquiries and correspondence within 24 hours.

Exhibit creativity and implement new ideas to achieve goals.

Must uphold a professional appearance and demeanor and be dressed in uniform at the start of each shift.

Provide suggestive selling at every opportunity by informing guests of specials and your personal recommendations.

Always anticipate guest needs; including referring cross property booking.

Maintain proficient knowledge of all booking procedures, menu items, and event space capabilities.

QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE:

High school diploma required; bachelors degree preferred.

Event systems experience a plus.

Possess superior communication skills, both written and verbal.

Professional in appearance, communication and guest interactions

Committed to learning, personal growth, continual process improvement and team development.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member must:

Utilize a high degree of confidentiality, personal integrity, trustworthiness and honesty.

Maintain the ability to communicate on various levels to include: team members, the senior leadership team, guests, vendors and contractors while displaying diplomacy and tact.

BENEFITS AND PERKS:

Oki Golf offers an impressive collection of benefits! Some benefits include:

ALL TEAM MEMBERS:

? Golf benefits for free play, guest passes and visits to all 8 Oki courses.

? 50% discount on shift meals

? 25% discount for you and up to four guests (not including alcoholic beverages)

? Flexible work environment

? 401K with company match

? Paid sick time

? Team Member Referral Program participation and more!

FULL-TIME TEAM MEMBERS: (regularly working 35 hrs/week):

Medical/dental/vision/telehealth coverage

FSA options

Company paid life insurance and long-term disability

Paid vacation

Holiday pay

Oki Golf is proud to be an equal opportunity employer. We are committed to creating an inclusive environment, and we welcome and encourage people of all backgrounds, perspectives, experiences, and skills to apply.

All employment decisions at Oki Golf are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate

discrimination or harassment based on any of these characteristics.

**Other details**

* Job Family Banquets

* Pay Type Hourly