Work Activities

• Conduct business observations and facilitate focus group sessions, vision exercises, and design review sessions.
• Identify key internal and external stakeholders of projects.
• Conduct whiteboarding/ brainstorming sessions with stakeholders.
• Conduct gap analysis.
• Work with User Experience design and application developer in the development of presentation tier components.
• Facilitate meetings of managers and users at various levels in the organization.
• Work with cross-functional/cross-departmental teams.
• Identify, document, and clearly diagram all requirements.
• Detailed requirements development.
• Develop business process and workflow diagrams.
• Manage stakeholder relationships and foster continuous communication.
• Assistance with project scoping and planning.
• Development of Use Cases.
• Development of Test Cases for user testing.
• Conduct competitive research on an as-needed basis.
• Work closely with the project team on system development and design on an ongoing basis.
• Conduct and prepare Knowledge Transfer sessions and periodic reviews as needed.
• Build an organized library of all business analysis documentation.
• Accountable for gathering stakeholder sign-off on all required documentation.
• Other duties as assigned.

Skills/experience of the assigned staff

• Adhere to all required activities needed in each phase of the project including Discovery, Requirements, Design, Development, Deployment, and Operations.
• Understand and follow the steps of various SDLC methodologies.
• Meet deadlines in an environment of changing priorities.
• Learn fast in a dynamic environment.
• Maintain enthusiasm and dedication.
• Multitask.
• Business analysis techniques and tools.
• Meeting facilitation.
• Designing alternative business process workflow.
• Effective ways to collect feedback and comments.
• Software development life cycle models (SDLC).
• Agile software development methodology.
• Joint Application Development (JAD) approach to collect requirements.
• Project management principles.