126 Front Desk Supervisor Jobs in Washington, DC
Ogden CAP is Hiring a Front Desk Supervisor Near Washington, DC
The Jefferson in Washington D.C. is currently recruiting for a Front Desk Supervisor to join our highly acclaimed and award winning hotel.
The Jefferson, Washington D.C. has been named one of the top hotels in Washington, D.C. This is an exciting opportunity for someone who is interested in growing within a hospitality setting that finds delight in the details that take our guests experience beyond expectation.
Job Summary: The Guest Service Supervisor is primarily responsible for assisting with the operations of the front desk ensuring the needs and expectations of our guests are met. This includes training staff, handling guest questions or concerns, room reservations, and check-in/check-out processes.
Responsibilities:
- Provide the highest quality of service to our hotel guests.
- Collaborate and communicate with all departments to ensure a seamless guest experience.
- Handle guest requests and interactions in a hospitable manner, escalating any issues when appropriate.
- Train Guest Service Agents to ensure that hotel standards of service are being met.
- Assist with duties in areas of Concierge, Front Services, Call Center, and Food & Beverage.
- Handle all incoming calls and is responsible for guest room reservations, room service orders, and booking restaurant reservations.
Qualifications:
- Previous hotel Front Desk in a supervisory role.
- Ability to communicate effectively in a hospitable and respectful manner.
- Polished, welcoming individual with exceptional verbal and written communication skills.
- Strong organizational skills.
As a member of The Jefferson, Washington, DC this position offers:
- Competitive compensation
- Two tiers of Medical coverage
- Dental and Vision insurance
- Company paid Life Insurance, Long and Short Term Disability
- Flexible Spending Account, Supplemental Life Insurance, Dependent Life Insurance
- Paid Time Off
- 401(k), plus company matching up to 4% of your contribution
- Employee Assistance Program
We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Job Summary
Full Time
$41k-57k (estimate)
04/18/2024
06/17/2024
The job skills required for Front Desk Supervisor include Guest Service, Communicates Effectively, Written Communication, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.
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