What you will be doing. Obtain and assume responsibility for cash bank. Handle cash transactions accurately, quickly, carefully and responsibly. Control guest checks to prevent loss, theft or mishandling. Follow proper procedures with regard to check issuance and control. Collect payment from guest/server. Accurately and efficiently count and give change to guest/server. Ensure correct amount of cash is given on money transactions. Check MICROS m...
What you will be doing. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time. Accurately manage and operate the MICROS system at the front office, ...
What you will be doing. Clean and maintain the guest room areas, including bathroom and bedroom, according to company standards. Organize and stock cleaning cart, and organize linen closets as assigned. Complete assigned paperwork in an accurate and timely fashion. Perform other duties as assigned, such as cleaning spills or executing special guest requests.
What you will be doing. Prepare all menu items following recipes and yield guides. Directs, trains, and monitors performance of Line Cooks. Maintains organization, cleanliness, and sanitation of work areas and equipment. Prepare and assign production and prep work for Line Cooks to complete. review priorities. Communicate additions or changes to the assignments as they arise throughout the shift. Set up work station with required mis en place, to...
What you will be doing. Schedule, evaluate and direct all housekeeping associates, including room attendants, houseaides, floor supervisors and laundry associates. Coach and counsel associates, providing disciplinary action when and if necessary. Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms and public areas. Review the Manager on Duty log and follow up where needed. Efficiently inspect guest rooms and...
What you will be doing. Review BEO's for menu details, room setup, food, beverage and audio visual needs. Assist the set up staff in table set up, buffet set up, bar set up, etc. Check quality and presentation of food before serving. Prepare and serve beverages for the function. Provide prompt and professional service to all guests. Communicate with Kitchen keeping update on any changes.
What you will be doing. Make reservations for all future guests for the hotel, restaurant, and spa, using up-selling techniques to maximize revenue. Understand the selling strategy for the hotel by knowing the status of room inventory and follow it closely to ensure the reservations are accepted for the correct rates and dates. Process all changes and cancellations for group reservations. Prepare group guest lists prior to arrival. Dispatch all g...
What you will be doing. Clean guest hallways/corridors. Remove trash from hallway trash cans, from housekeeping carts, from guest rooms and deposit in the trash dumpster. Thoroughly vacuum guest hallways, elevators, carpet edges, stairwells, and thoroughly clean elevators. Shampoo carpets and mop floors when needed. Clean vending areas, including ice machines, candy machines, and soda machines. Dust light fixtures in the hallways, the fire exting...
What you will be doing. Greet customers promptly upon taking a seat in the restaurant. Share any specials or make recommendations from the menu for the customer. Secure drink orders and take food orders in an efficient manner. Inspect food for accuracy and presentation prior to delivery. Maintain a clean table and assist with any refills or requests as needed. Complete all side station work and maintain a clean safe environment. Pay $7.25 per hou...
What you will be doing. Greet customers promptly upon taking a seat in the restaurant. Share any specials or make recommendations from the menu for the customer. Secure drink orders and take food orders in an efficient manner. Inspect food for accuracy and presentation prior to delivery. Maintain a clean table and assist with any refills or requests as needed. Complete all side station work and maintain a clean safe environment.
What you will be doing. Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a proactive sales manager, 80% (eighty) of time should be spent in active sales solicitation. Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments. Send proposals on all leads whi...
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staf...
