GENERAL DESCRIPTION
The General Litigation division is seeking an administrative assistant to provide administrative support for the division. Work involves processing and sending mail, closing agency cases, answer main switchboard and other internal administrative work as assigned.

The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State’s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.

ESSENTIAL POSITION FUNCTIONS

• Administrative Assistant III:
• Answers a multi-line phone and utilizes the claims management system to respond to routine and special inquiries
• Reviews incoming mail for distribution
• Supports the division with divisional forms and mail-outs
• Performs related work as assigned
• Maintains relevant knowledge necessary to perform essential job functions
• Attends work regularly in compliance with agreed-upon work schedule
• Ensures security and confidentiality of sensitive and/or protected information
• Complies with all agency policies and procedures, including those pertaining to ethics and integrity
• Administrative Assistant IV: All of the above functions PLUS:
• Assist with case files in support of Legal Assistants and the division.

MINIMUM QUALIFICATIONS

• Administrative Assistant III:
• Education: Graduation from high school or equivalent
• Experience: Three years of full-time experience working in the following (or closely related) fields: Office and Administrative
• Knowledge of standard office procedures and protocols
• Skill in handling multiple tasks, prioritizing, and meeting deadlines
• Skill in effective oral and written communication
• Skill in exercising sound judgment and effective decision making
• Ability to receive and respond positively to constructive feedback
• Ability to work cooperatively with others in a professional office environment
• Ability to provide excellent customer service
• Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)
• Ability to arrange for personal transportation for business-related travel
• Ability to work more than 40 hours as needed and in compliance with the FLSA
• Ability to lift and relocate 30 lbs.
• Ability to travel (including overnight travel) up to 5%
• Administrative Assistant IV: All of the above functions for an Administrative Assistant III, PLUS:
• Experience: One additional year of full-time experience working in the following (or closely related) fields: Office and Administrative

PREFERRED QUALIFICATIONS

• Experience: Five years of full-time experience working in the following (or closely related) fields: Office and Administrative