Description

Larsmont Cottages - Two Harbors, Minnesota

Work here. Play here.

Join the award-winning team at Odyssey Resorts! In addition to delivering exceptional service, we have a ton of fun here.

We have programs unique to Odyssey Resorts that will help to make your career with us a lasting one. Here are just a few:

• Dedicated, purposeful leadership that embraces the Hospitality from the HEART and Odyssey Values culture.
• Generous employee referral program (receive up to $1,200 for each friend that you refer and joins our team!).
• Top-of-the-line employee assistance program. We know that life happens.
• Odyssey Leadership Development Programs
• Employee newsletter. We are one big family, and we care about what’s going on.
• Management retreats
• Awesome benefits such as health insurance, dental insurance, vacation time, resort discounts, 401K, and more (for eligible employees).
• Regular interactive performance reviews. We know that feedback matters.
• Top 200 Workplace Minnesota 2022 & 2023!

Guided by our Values and the HEART philosophy: We will, each day, brighten the lives of our Guests and enrich the lives of our Employees.

FLSA Status: Non-Exempt

Department: Odyssey Experience

Reports To: Activities Director

Position starts mid-May and runs through October 20 (there may be flexibility with end date). 

PURPOSE
The Recreation Specialist is responsible for helping guests/owners familiarize themselves with area attractions, region history, and Odyssey Experience activity offerings. The Recreation Specialist is responsible for facilitating guided experience tours along with onsite activities and events. 

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Execute activities for guests/owners to provide an exceptional family vacation experience. 

• Responsible for monitoring activity sign-up sheets and assigned tours. 

• Act as a resource to communicate with guests/owners regarding complimentary onsite activities. 

• Ensure there are sufficient supplies for activities and request supplies as needed. 

• Maintain active certification for First Aid/CPR/AED and other training standards set forth by the Activities Director. 

The Recreational Specialist may be asked to shuttle guests/owners to and from destinations using a passenger van. This employee will guide guests/owners using canoes, kayaks, stand up paddle boards, bikes, snowshoes, cross-country skis, or other outdoor recreation equipment. 

Requirements

CERTIFICATIONS, LICENSES, REGISTRATIONS

Must obtain the following certifications within one month of hire date:

· Wilderness First Aid/CPR Certification

· ACA Flatwater Canoe Safety and Rescue Skill Certification

· Coastal Kayak Level Two Skill Certification

· Lake Superior Service Provider

· Valid Driver’s License

*Some trainings may be offered by Odyssey Resorts

COMPETENCIES, SKILLS, ABILITIES

To perform the job successfully, an individual should demonstrate the following competencies, skills and abilities:

· Effective planning, coordination, organization, and attention to detail skills. 

· Strong desire to share knowledge of the region and outdoors. 

· Knowledge of guest and owner relations. 

· Ability to communicate and interact with people of all ages, cultures, & backgrounds. 

· Ability to read and interpret documents such as safety rules, operating manuals etc. 

· Ability to effectively present information and respond to customers. 

· Must possess basic mathematical skills. 

· Ability to interpret a variety of instructions furnished in written or oral form. 

· Ability to use a computer for email and basic word processing. 

· Upholds Odyssey Values.

· Ability to be adaptable and flexible.

· Prioritizes and plans work activities, creating action plans when necessary.

· Uses time efficiently.

· Maintains acceptable attendance and punctuality.

· Follows through on commitments.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand, walk, sit, talk, hear, use hands, reach, climb, stoop, kneel and taste and/or smell. The employee is also required to lift and and/or move objects up to 50 pounds. 

WORK ENVIRONMENT

While performing the duties of this job, the employee will be frequently exposed to wet, hot, humid conditions and outdoor weather conditions. The employee will be exposed to moderate noise levels. The environment for this employee is very active, both inside and outside. The employee will use outdoor equipment needed for outdoor activities. 

Due to the cyclical nature of the hospitality industry, the employee may be required to work varying schedules that reflect the business needs of the resort. In addition, attendance at all scheduled training sessions and meetings is required. 

The above is intended to describe the general nature and requirements of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.