Description

FLSA Status: Non-Exempt

Department: Housekeeping 

Reports To: Housekeeping Manager and Housekeeping Supervisor

PURPOSE

The housekeeper is responsible to ensure the cleanliness of rooms, units and common spaces.

EDUCATION, EXPERIENCE

High school diploma or general education degree (GED) preferred but not required; less than one year related experience and/or training; or acceptable equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS

•  Valid driver’s license.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Obtains list of units and spaces that need to be cleaned, organizing priorities as appropriate.
• Perform quality cleaning of rooms, units and common areas within set time limits and goals.
• Complete daily paperwork (e.g. Maid Sheets).
• Ensure that cleaning equipment and materials are maintained; reporting any items needing repair to Housekeeping Supervisor or Housekeeping Manager.
• Respond to owners, guests and others regarding housekeeping issues. 

Requirements

COMPETENCIES, SKILLS, ABILITIES

To perform the job successfully, an individual should demonstrate the following competencies, skills and abilities:

• Upholds Odyssey Values and the principles of HEART.
• Ability to be adaptable and flexible.
• Ability to anticipate customer needs.
• Prioritizes and plans work activities.
• Ability to multitask.
• Uses time efficiently.
• Maintains acceptable attendance and punctuality.
• Follows through on commitments.
• Knowledge of and adhere to OSHA and safety standards within Housekeeping department.
• Ability to acknowledge and greet guests in a warm and friendly manner.
• Ability to operate cleaning equipment, chemicals and tools.
• Ability to read and interpret documents such as safety rules, operating manuals, etc.
• Ability to add, subtract, multiply and divide.
• Ability to interpret a variety of instructions furnished in written or oral form.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand, walk, hear, use hands, reach, climb, stoop and kneel. The employee will seldom be required to talk and taste and/or smell. The employee must frequently lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close and distance vision. The employee must be able to work at a fast past for extended periods of time in a high-pressure environment.

WORK ENVIRONMENT

While performing the duties of this job, the employee will be frequently exposed to outdoor weather conditions, wet, hot, or humid conditions, chemicals or solutions, fumes or airborne particles and moderate noise conditions. The employee will seldom be exposed to high or precarious places.

Due to the cyclical nature of the hospitality industry, the employee may be required to work varying schedules that reflect the business needs of the resort. In addition, attendance at all scheduled training sessions and meetings is required.

The above is intended to describe the general nature and requirements of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.