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Octapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the plasma we collect to make them. And we inspire growth and development in the teams at our donation centers, offices, and labs. We invite you to do the same in this role:
Sr. Automated Systems Analyst
This Is What You'll Do:

• Lead initiatives/investigations, as required, to improve efficiency of business applications.
• Assist in driving the completion of business application projects through the full product lifecycle.
• Serve as business or technical expert for business applications and project teams.
• Assist in the development of processes, specifications, configurations, validation, qualification, implementation plans and protocols for the implementation and maintenance of system upgrades and modifications, as well as maintain related documentation.
• Contributes to the system design and modification processes for the business applications.
• Develop and maintain SOPs related to system configuration, setup, and error / incident management.
• Performs activities related to the implementation, configuration, testing, and maintenance / upgrade of business applications.
• Assists where necessary to ensure business applications are validated and maintained under change control consistent with company policies, FDA's, cGMP, and any other regulatory agency requirements.
• Assist in the development of materials and provide user training, as required.
• Strong understanding of data models and entities as well as the ability to write effective SQL to aid in analysis, development, and support activities.
• Work cohesively with the Business Analysts Manager and team to ensure source system data integrity is maintained in the data warehouse.
• Effectively analyze, visualize, and communicate data to requesting parties.
• Assist IT developers and BI Team in the understanding of source data.
• Develop and track KPIs related to Operations and RAQA.

• Responsible for the support and maintenance activities of business applications:
  
  • Provides Tier 2 support and troubleshooting for business applications.
  • Escalates issues to Tier 3 support, if necessary, and drives to resolution.
  • Monitors the progress of outstanding incidents to ensure resolution within agreed upon SLAs.

• Work cohesively with OPI Information Technology and Support to troubleshoot and resolve business application and system issues to ensure maximum availability for operations
• Adheres to all applicable Quality or standards requirements and follows appropriate protocols and documentation requirements.

This Is Who You Are:

• Excellent interpersonal skills, strong written and verbal communication skills.
• Highly ambitious and ability to think outside of the box.
• Eager to share new ideas and contribute to a team.
• Self-motivated and willing to assume the initiative.
• Attentive to every detail.
• Capable of thriving while working independently.

This Is What It Takes:

• Bachelor's degree in Computer Science, Life Science, Business Management, or a related field preferred
• Minimum four (4) years experience in a plasma center or equivalent (management level experience preferred).
• Strong organization, multi-tasking, and problem-solving skills and the ability to work well under pressure and meet demanding deadlines.
• Demonstrated verbal, written, and interpersonal communication skills.
• Demonstrated understanding of IT system lifecycles and change management.
• Must be fluent with software validation as it relates to Blood Establishment Computer Systems (BECS) and 21 CFR Part 11.
• Proven success in a collaborative, team-oriented environment with demonstrated interpersonal, communication and presentation skills with all levels of management.
• Ability to work autonomously with very limited supervision.
• Participate in on-call rotation and assist with after-ours issues, as required.
• Available to travel up to 30% of the time.

Do Satisfying Work. Earn Real Rewards and Benefits.
We're widely known and respected for our benefits and for leadership that is supportive and hands-on.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Employee assistance program (EAP)
• Wellness program
• 401 (k) retirement plan
• Paid time off
• Company-paid holidays
• Personal time

More About Octapharma Plasma, Inc.
With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.
INNER SATISFACTION.
OUTSTANDING IMPACT.