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Operations Supervisor
$59k-75k (estimate)
Full Time 2 Weeks Ago
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OCI Hospitality is Hiring an Operations Supervisor Near Tampa, FL

Job Posting: Hotel Operations Supervisor

Company: DoubleTree by Hilton Tampa Rocky Point Waterfront

Position: Hotel Operations Supervisor

Location: Tampa, FL

Job Type: Full-time

About Us: At DoubleTree by Hilton Tampa Rocky Point Waterfront, we are dedicated to providing exceptional hospitality experiences to our guests. With stunning waterfront views and a commitment to service excellence, we offer a welcoming environment where both guests and team members can thrive.

Role Overview: We are seeking a dynamic and organized individual to join our team as a Hotel Operations Supervisor. This role will be a pivotal member of our supervisory team. This position will Supervise our transportation team, Supervise / Oversee Our Airline Crew Reservation Processes, Manage the Made Market, & integrate with & assist the front desk team.

Key Responsibilities:

Airline Process Management:

  • Monthly Manifest Reservation input.
  • Daily Airline Reconciliations.
  • Daily R&I Balancing.
  • Complaint Follow-up & Resolution.
  • Training/Coaching/Oversight of Front Desk Airline Champions.

Transportation Management:

  • Schedule Transportation Team.
  • Transportation team labor control.
  • Assist with coverage for any scheduling gaps.
  • Manage daily workflow of Transportation Team.
  • Maintain Vehicles (Scheduled maintenance, cleaning, & emergency repairs).
  • Maintain Shuttle Department Documentation (Mileage Logs, Daily Checklists, Gas Receipts).
  • Assist in the Hiring Process.
  • Payroll time card approval & Incentive tracking for transportation team.

Made Market Management:

  • Monthly Inventory.
  • Ensure Routine Stocking.
  • Weekly Orders.
  • Product Selection.

Front Desk Assistance:

  • Training & Coaching of Front Desk Agents.
  • Liaison between transportation & Front desk.
  • Inventory & Orders.

Requirements:

  • Previous Front Desk Supervisory Experience at a similar size and brand property.
  • Must have open availability as the needs of the hotel will determine scheduling.
  • Possession of valid driver's license and evidence of insurability
  • Driving record that is acceptable per our current insurance carrier guidelines

Benefits:

  • Competitive salary. Minimum Starting Rate is $18.50, Higher Rates available depending on experience.
  • We typically offer many Performance Based Incentives (Perfect Sell Incentive, Market Cost of Goods Incentive, Kipsu engagement, Hilton Honors Enrollments, etc. etc.)
  • Comprehensive benefits package. (401K, Medical, Dental, Vision, Life Ins., Short/Long-Term Disability, etc.)
  • Hilton Team Member Discounts
  • Opportunities for career growth and development.
  • A supportive and collaborative work environment.

If you are passionate about hospitality and have the necessary skills and experience to excel in this role, we encourage you to apply. Join our team and be part of delivering exceptional experiences to our guests at DoubleTree by Hilton Tampa Rocky Point Waterfront!

If offered a position the candidate must complete a criminal background check. All employment offers are contingent based on the results of your criminal background check.

Job Summary

JOB TYPE

Full Time

SALARY

$59k-75k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

06/26/2024

Show more

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The job skills required for Operations Supervisor include Coaching, Transportation, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Supervisor job description and responsibilities

Operations supervisors oversee all the activities within a specific department or area of an organization.

04/07/2022: Killeen, TX

Operations supervisors are responsible for leading and supervising a group of employees.

01/21/2022: Bismarck, ND

After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.

02/22/2022: Spartanburg, SC

Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.

03/01/2022: Baton Rouge, LA

Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.

02/04/2022: Pensacola, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Supervisor jobs

Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.

04/03/2022: Topeka, KS

Some companies require the operations supervisor to make major contributions to the functions of other departments.

04/13/2022: Pierre, SD

Operations supervisors report directly to the director of the department they supervise.

03/07/2022: Idaho Falls, ID

A supervisor oversees the day-to-day performance of employees.

02/06/2022: Danbury, CT

Therefore, an operations manager needs to have a strong hold over the quality standards of the products.

03/27/2022: Lexington, KY

Step 3: View the best colleges and universities for Operations Supervisor.

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