Accounts Receivable Specialist (Part-time)

Finance – Pleasant Grove, Utah

Position Title: Accounts Receivable Specialist (Part-Time)
Status: Part Time (in house)
Location: ObservePoint Home Office – Pleasant Grove, UT
Department Name: Finance

About ObservePoint
At ObservePoint we have core values that guide us:

INNOVATIVE We continually explore & exploit new ideas

HUMBLE We acknowledge our need to grow individually and collectively

SCRAPPY We deliver great solutions with less

FRIENDS We value our relationships and the time we spend together

As a company we have identified six cultural beliefs each of us need to believe in order to reach our key results. These beliefs are:

CUSTOMER OBSESSED I strive to understand and solve our customer’s problems.

DELIVER PRODUCT I ensure we deliver world-class product.

TAKE ACCOUNTABILITY I continually ask “what else can I do to achieve results?” and I refuse to blame others.

CREATE ALIGNMENT I align my daily work with company priorities in order to move fast.

CHOOSE OPTIMISM I choose optimism and celebrate meaningful achievement wherever I see it.

WIN TOGETHER I deliver results with agility and grit, so WE WIN TOGETHER!

What we do

Our mission is to help users govern their websites. We provide an automated platform that scans millions of web pages every day to perform deep analysis and validation of the world’s highest traffic websites.

Have you ever browsed a website only to find broken links, unexpected trackers, questionable privacy behavior, or slow pages? At ObservePoint, we make it our business to find these problems and report them to our customers, so they can deliver an excellent web experience for their users.

Who are our customers? Hundreds of the biggest brands in the world: Adobe, Asics, HP Enterprise, Pepsico, Texas Instruments, and US Bank (just to name a few).

Position Overview As a part-time Accounts Receivable Specialist at ObservePoint you will own Accounts Receivable. This is a critical position for our small team. You will be successful if you have excellent customer service skills, meticulous attention to detail, and are not afraid to pick up the phone to resolve an issue.

You will be expected to work approximately 18-30 hours a week depending on volume of orders.

This is a flexible hybrid role with 1-3 days a week in-office and reports to the Controller.

Principal Responsibilities

• Maintain, automate, and continuously improve billing and collections processes
• Create invoices and record deposits in Netsuite
• Submit invoices via online customer portals and other methods
• Maintain and update customer records and contacts
• Forecast cash collections Monthly
• Manage overdue accounts by reaching out to customers to collect payment
• Respond to customer and internal stakeholder inquiries in a timely manner
• Generate credit memos, account adjustments and refunds after ensuring proper approvals have been obtained
• Prepare ad hoc reports and help with other accounting functions as needed

Required 

• Strong organizational skills and attention to detail
• Clear understanding of standard billings and collections processes
• Strong professional verbal and written communication skills
• Ability to balance multiple priorities
• Proficient in Microsoft Office/Google Workplace
• Comfortable navigating new internet portals and learning new software tools
• Willingness to learn and take on new challenging work
• Basic understanding of accounting principles

Great to have

• Experience using NetSuite and Salesforce
• Prior enterprise billing and collections experience

Prior enterprise AP and payments experience