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OBGYN Associates
Madison, AL | Full Time
$29k-35k (estimate)
4 Months Ago
Phone Operator
OBGYN Associates Madison, AL
$29k-35k (estimate)
Full Time | Ambulatory Healthcare Services 4 Months Ago
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OBGYN Associates is Hiring a Phone Operator Near Madison, AL

Our OBGYN office is seeking a phone operator. Office hours are Monday-Thursday 8am-4:30pm and Friday 8am-12pm.

Responsibilities include:
  • Answer phones and direct the caller to the appropriate party or take a detailed message
  • Schedule appointments
  • Call patients to confirm or reschedule upcoming appointments
  • Maintain patient accounts by obtaining, recording, and updating personal and financial information
  • Verify insurance benefits at each patient appointment
  • Record and collect balances on accounts
  • Protect patients' rights by maintaining confidentiality of personal and financial information (HIPAA)
  • Maintain operations by following office policies and procedures
  • Other duties as assigned
  • May cross train to other departments as needed

Benefits include:
  • 401(k)
  • PTO accrual
  • Health, dental, and vision insurance
  • Biweekly pay schedule
  • High school diploma or equivalent required
  • Medical office reception experience preferred
  • Customer service experience required

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$29k-35k (estimate)

POST DATE

01/19/2024

EXPIRATION DATE

05/13/2024

WEBSITE

obgynassociatesmobile.com

HEADQUARTERS

MOBILE, AL

SIZE

<25

FOUNDED

1996

CEO

LISA COOPER

REVENUE

<$5M

INDUSTRY

Ambulatory Healthcare Services

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The following is the career advancement route for Phone Operator positions, which can be used as a reference in future career path planning. As a Phone Operator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Phone Operator. You can explore the career advancement for a Phone Operator below and select your interested title to get hiring information.