Overview

Start date for this role will be July 12, 2024.

The Development Operations Specialist is responsible for the administrative application of the Raiser’s Edge database to support the fundraising activities of OMCA. Working across the Development team, this position manages the database to ensure data integrity, supports the integration of other organizational software and systems and produces regular and ad hoc fundraising reports and queries. This position also supports cross-departmental administrative activities as necessary, including donor events and OMCA’ s annual fundraiser.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The following reflects OMCA’s definition of essential functions for this position, but does not restrict the tasks that may be assigned. OMCA may assign or reassign duties and responsibilities to this position at any time due to reasonable accommodation or other reasons.

INSTITUTIONAL RESPONSIBILITIES 

• Support the Museum’s mission, values, vision, and core commitment to the visitor experience, community engagement, and institutional relevancy for the future; 
• Contribute to and support the OMCA strategic plan, annual priorities, and institutional initiatives such as diversity advancement; 
• Participate in a culture of ongoing learning, collaboration, innovation, anti-racism, and community engagement
• All positions have core functional responsibilities, cross functional team activation, and learning and development in support of the whole institution.
• All positions will have core functional responsibilities, cross functional team activation and learning and development as a core function of each role. 

POSITION DUTIES AND RESPONSIBILITIES 

• Act as primary administrator of OCMA’s Raiser’s Edge donor database, ensuring accuracy of constituent and gift information 
• Process all Major Gifts to OMCA, including but not limited to, the Donor Forum program, Trustee support, and contributions from OMCA Corporate and Foundation partners. Engage in regular reconciliation of these contributions in partnership with OCMA’s Finance Team. 
• Work with OMCA fundraisers and Associate Director, Development Operations to identify criteria and outputs, and build and run queries and exports for use in direct mail acquisition campaigns, event invitation lists, annual fund appeals, and more. Use data analytic tools to clean and distribute data to outside vendors as needed.
• Support the creation and implementation of Raiser’s Edge best practices, SOPs, onboarding materials, and other training documents. 
• Act as secondary processor of Membership & Annual Fund gifts as needed
• Support the Membership and Annual Fund Associate in Membership record management 
• Perform regular and ad hoc data health maintenance screens 
• Work with OMCA’s IT team to maintain and update regular SQL reports, including the Contributed Income Report and other interactive dashboards
• Use complex problem solving skills to develop and evaluate solutions pertaining to Raiser’s Edge needs and integrated software
• Demonstrate good interpersonal and communication skills 
• Actively participate in the organizational wide initiative to identify and onboard a new CRM 

Qualifications

EXPERIENCE 

• 2-4 years of related experience required 
• Knowledge of accounting principles as they relate to fundraising best practices preferred 
• English language proficiency in both spoken and written form 

• Intermediate experience with relational donor database, preferably Raiser’s Edge, required 
• introductory experience with SQL a plus 

WORK ENVIRONMENT 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment may include:

• Museum environment involves both indoor and outdoor working conditions
• Ability to travel between OMCA locations, and other travel as required by position responsibilities
• Ability to work a flexible schedule, including occasional evenings and weekends to support Member, Donor, and Museum-wide events

EEO STATEMENT 

The Oakland Museum of California is dedicated to diversity, inclusion, accessibility and equity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sexual orientation, gender identity, national origin, ability/disability status, protected veteran status, or any other characteristic protected by law. We highly encourage our diverse community to apply for available employment, internship, fellowship and volunteer positions at the Museum, as we aim to ensure our staff reflects the diversity of our visitors and surrounding community. In compliance with the Americans with Disabilities Act, OMCA will provide reasonable accommodations to qualified individuals with disabilities.

COMPENSATION: $36.38 - $36.38 hourly