Introduction

THIS IS A NEW ASSEMBLED EXAMINATION.� The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification.Applications and Supplemental Questionnaires will only be accepted on-line.

DESCRIPTION

THE COUNTY:Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles.Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community.�The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County’s mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business.THE DEPARTMENT: Department Mission Deliver high quality and timely human resource services in partnership with County agencies, departments and special districts to enable our customers to reach their organizational goals. Vision To be the employer of choice and a great place to work. Values In a spirit of partnership, HRS strives for: Excellence in everything we do. Responsiveness to our customers and their needs. Fairness in our policies and practices. Innovation in developing and implementing new programs. Diversity in recognizing everyone’s unique contribution. Development of every employee’s full potential. Anticipate and meet the changing needs of employees and candidates to ensure the recruitment and retention of a talented and committed workforce. Support the County’s organizational culture that values customer service, performance excellence, diversity, and fiscal stewardship. Redesign and transform the recruitment function for improved customer service and satisfaction. Champion workforce planning and development to ensure that employees have every opportunity to assume leadership positions as baby boomers retire. Improve the efficiency and effectiveness of services through the increased use of technology. THE TRAINING AND EDUCATION CENTER: For over 25 years, the Alameda County Training & Education Center, a division of Alameda County Human Resource Services, has provided innovative learning as well as state-of- the-art meeting and conference space.We are a team of energetic, customer-oriented professionals, passionate about what we do!� We work together to provide internal and external customers with impactful and memorable learning and development experiences while providing high-value, strategic programs and services for individuals and organizations. We look forward to welcoming you here. Our Mission: Be the East Bay’s premier learning center that promotes individual and organizational excellence through innovative learning and development. Our Vision: Transforming lives through innovative learning. Our goals include supporting the county’s mission to enrich the lives of county residents through visionary policies and accessible, responsive and effective services. The Training & Education Center serves both public and private individuals and organizations. We value respect, trust, integrity, adaptability, responsiveness, health, wellness, vision, and innovation.THE POSITION: Under general direction, the County Training & Organizational Development Specialist plans, designs, coordinates and delivers various training and development programs provided by the Training & Education Center for Alameda County; provides professional consultation to County agencies/departments on training and organizational development needs; and performs other related work as required.The County Training & Organizational Development Specialist is a single classification and reports to the Workforce Planning and Development Manager.� This position focuses on training and organizational development programs for County employees, including but not limited to leadership and supervisory programs, staff training and mandated training sessions.� This position is distinguished from the higher classification of Workforce Planning and Development Manager in that the latter has day-to-day supervisory responsibilities, manages overall design and implementation of training development programs, and assists the Training & Education Center Director with administrative and operational duties.Please click�here for the full County Training & Organizational Development Specialist job description. THE IDEAL CANDIDATE: In addition to meeting the established minimum qualifications, the ideal candidate for the Benefits Accountant will possess the following critical attributes: This attribute of our Ideal Candidate is that they have this particular excellent skill or ability; Another attribute they possess is; Also another important skill; And another key ability for this role; They practice this habit; Ability to consistently perform this thing well; And another trait that is really necessary to this role; Also they have a track record of; Experience in this area; Undertaking special projects as required.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed. 1. Plans, designs and implements county-wide training and development programs, both instructor lead and e-learning. 2. Coordinates and conducts training sessions for County managers and employees on various topics, such as performance management, leadership skills, supervisory skills, communication skills, time/priority management, customer service, and process improvement. 3. Coordinates with relevant subject matter experts and other parties the design and update on-going orientations and/or training sessions for presentation to employees on County policies and regulations (e.g., EEO, Workplace Violence Prevention, and Sexual Harassment Prevention). 4. Recruits, screens and trains County managers to conduct training sessions; provides professional guidance and advice on training styles, methods and techniques. 5. Analyzes and identifies training needs to develop new training programs and/or enhance existing programs. 6. Provides facilitation, professional consultation and customized training to County agencies/departments to meet training and organizational development needs. 7. Researches, assesses and recommends evaluation tools to evaluate program effectiveness and results. 8. Develops and organizes training manual, multimedia visual aids, and other training materials. 9. Assists in developing program goals, objectives, and organizational interventions, and makes recommendations as necessary. 10. Prepares training and statistical reports and other written materials; and makes presentations to County agencies/departments and other groups.

MINIMUM QUALIFICATIONS

Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education: Possession of a Bachelor's degree from an accredited college or university with major coursework in behavioral science, human resources, communications, public or business administration, or a closely related field. AND Experience: The equivalent of five years of full-time progressively responsible professional experience designing and delivering training and organizational development programs for a large organization, with significant functional management experience. Municipal government and/or Human Resources experience is highly desirable. Possession of a Masters Degree in a related area may substitute for two years of experience. License: Possession of a valid California Driver's License and a satisfactory driving record is a condition of initial and continued employment. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the 'Examples of Duties' section of this specification. Knowledge of: • Training design and delivery, for both instructor led and e-learning. • Management and leadership curriculum design. • Staff / career development programs. • Software technology such as PowerPoint, Excel and Microsoft Word. • Methods of assessing and evaluating training programs and desired results, including use of current technologies and online learning. • Oral and written communication techniques. • Conference/meeting planning services. • Marketing concepts and techniques. Ability to: • Design, develop and deliver training programs. • Quickly and consistently modify behavior to deal effectively with changes in the work environment; proactively try new approaches appropriate for new or changed situations. • Establish good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports); act promptly; take opportunities to exceed expectations and to resolve internal/external customer problems. • Demonstrate a willingness to commit to work and to invest time, talent, and best efforts in accomplishing organizational goals. • Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. • Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed. • Present ideas effectively to individuals or groups when given time to prepare; deliver presentations suited to the characteristics and needs of the audience. • Generate innovative solutions in work situations; try different and novel ways to deal with work problems and opportunities. • Engage people by attending to the needs and feelings of others to develop effective working relationships; possess an energetic and tenacious achievement orientation; approach challenges with visible assuredness; remain realistically optimistic when pursuing work objectives; maintain high work and ethical standards. • Work effectively and cooperatively with others to establish and maintain good working relationships; place high priority on team or organization goals; help others feel valued, appreciated, included; show support, give encouragement, share information ideas, suggestions to accomplish mutual goals.

EXAMINATION COMPONENTS

The examination will consist of the following steps: A review of candidates' application to verify possession of minimum requirements.� Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire to determine the best qualified applicants to continue in the process. An oral interview which will be weighted as 100% of the candidates' final examination score.� The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment.� WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs .

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance.�The following dates are�tentative�and subject to change based on the needs of the Agency: TENTATIVE RECRUITMENT PLAN: Deadline For Filing:� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� 5:00:00 p.m., Monday, June 3, 2024 Review of Minimum Qualifications: Review of Supplemental Questionnaire for Best Qualified:� By 6/7/2024 By 7/3/2024 Virtual Oral Interviews: Results Notification: Promulgation of Eligible List � �Week of 7/22/2024 By 7/26/2024 8/7/2024 TENTATIVE SELECTION PLAN: �Departmental Hiring Interviews: TBD WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLANAlameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues.For more information regarding our Reasonable Accommodation procedures, please visit our website:�www.acgov.org/hrs.�

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:For your Health & Well-BeingMedical – HMO & PPO PlansDental – HMO & PPO PlansVision or Vision ReimbursementShare the SavingsBasic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees)Accidental Death and Dismemberment Insurance County Allowance CreditFlexible Spending Accounts - Health FSA, Dependent Care and Adoption AssistanceShort-Term Disability InsuranceLong-Term Disability InsuranceVoluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal ServicesEmployee Assistance ProgramFor your Financial FutureRetirement Plan - (Defined Benefit Pension Plan)Deferred Compensation Plan (457 Plan or Roth Plan)For your Work/Life Balance12 paid holidaysFloating HolidaysVacation and sick leave accrualVacation purchase programManagement Paid Leave**Catastrophic Sick LeaveGroup Auto/Home InsurancePet InsuranceCommuter Benefits ProgramGuaranteed Ride HomeEmployee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)Employee Discount Program (e.g. theme parks, cell phone, etc.)Child Care Resources1st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you haveapplied will be sent/delivered via email. Please add�@jobaps.com,@acgov.org, Noreplyalamedacountyhr@acgov.org�and�Noreply@jobaps.com�as accepted addresses toany email blocking or spam filtering program you may use. If you do not dothis, your email blocking or spam filtering program may block receipt of thenotices regarding your application for recruitments. You are also strongly advisedto regularly log into your County of Alameda online application account tocheck for notices that may have been sent to you. All email notices that willbe sent to you will also be kept in your personal online application account.You will be able to view all of your notices in your online application accountby clicking on the 'My applications' button on the Current JobOpenings page.Please take the steps recommended above to ensure you do not missany notices about a recruitment for which you have applied. The County ofAlameda is not responsible for notices that are not read, received or accessedby any applicant for a County recruitment.NOTE: All notices are generated through an automated emailnotification system. Replies to the email boxes�Noreply@jobaps.com�andnoreplyalamedacountyhr@acgov.org�are routed to unmonitoredmailboxes. If you have questions, please go to our website at�www.acgov.org/hrs. You may also contact theHuman Resources Analyst listed on the job announcement for the recruitment forwhich you have applied.Monique Hill | Personnel Services Program�Manager, Recruitment and SelectionHuman Resource Services, County of Alameda 510-208-4841 or email Monique.Hill@acgov.orgwww.acgov.org/hrs���DISASTER SERVICE WORKERAll Alameda County employees are designated Disaster Service Workers through state and local law.� Employment with the County requires the affirmation of a loyalty oath to this effect.� Employees are required to report to work as ordered in the event of an emergency.EQUAL EMPLOYMENT OPPORTUNITYAlameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer.� All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.��