Overview

The health, safety, and security of the MBCC, its City Center Campus and all who enter said areas is our top priority. Under the direction of the Director of Public Safety & Transportation, the Public Safety Manager provides leadership to the public safety full/part-time Supervisors and Public Safety Officers (PSO). Responsible for coordinating all event related public safety staffing. This includes working closely with MBCC Event Managers, MBCC transportation department, show management, contract partners and 3rd party security vendors.

On a daily basis, the Public Safety Manager will oversee shift briefings with the MBCC’s Supervisors and PSOs, monitor the command center and CCTV activity, verify life safety systems are functioning to capacity, review Deggy point logs, and patrol the MBCC Campus (Collins Canal Park, Pride Park, Rum Room and Venu) that OVG360 has oversight, management and maintenance.

This role will pay a salary of $65,000 to $73,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Responsibilities

• Directly manages full and part-time MBCC’s Public Safety Supervisors, indirectly supervises Public Safety Officers, third-party contracted security officers and event security contractors.
• Maintains surveillance, post orders, security standards for MBCC and its City Center Campus via Pride Park, Collins Canal Park, The Venue and Rum Room.
• Assists with the management, oversight and supervision of the MBCC’s Command Center.
• Provides leadership, management, supervision, and direction to Public Safety Department employees and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Conducts shift briefings with staff providing necessary information and ensures that the correct staffing levels are maintained.
• Manages the Public Safety Department checklists and accounts for all public safety and security equipment, supplies, vehicles, and products.
• Manage the coordination of the MBCC and its City Center Campus security with the various show management, contract partners, exhibitors, and sub-contractors.
• Establishes and oversees goals and objectives for the Public Safety Department.
• Assists the Director of Public Safety & Transportation in responding to emergency calls, such as demonstrations, protests, disorderly persons, fires, storms, medical and other emergencies requiring action.
• Reviews and if necessary, completes incident reports.
• Inspects MBCC for the proper operation of fire detection, prevention, suppression systems, emergency radio network and equipment; and observes, detects, and corrects safety hazards.
• Manages, assists and or administers the safety/ security contracts
• Manages, assists and or administers the safety/ security contractor approval process
• Working with key internal and external stakeholders, develops and maintains best practices, policies, rules, SOPs, incident reports and procedures.
• Assists with the oversight and management of all threat assessments and emergency preparedness documents.
• Collaborate with the development, coaching, mentoring, training, and supervision of the MBCC’s Public Safety Department.
• Manages the interviewing, hiring, training, developing of the Public Safety Department employees to include performance assessments, employee engagement and recognition, training, coaching and disciplining employees in conjunction with Human Resources and Director of Public Safety & Transportation, resolving problems and complaints.
• Oversees the department’s employee scheduling, timekeeping system, and payroll approval process.
• Assists with all security equipment and reports any irregularities, shortages and takes appropriate corrective measures.
• As designated by the Director of Public Safety & Transportation, directly manages and or has oversight of projects, contracts, and budgets
• Oversees the Public Safety Department’s uniform inventory.
• Closely collaborates and maintains a very strong relationship with the first responder community and other safety/ security industries and partners on all aspects of health, safety, security, and emergency preparedness.
• Other duties and responsibilities as assigned.

SUPERVISORY RESPONSIBILITIES:

Directly supervises employees in the Public Safety Department. Carries out supervisory responsibilities in accordance with OVG360 policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

EDUCATION AND EXPERIENCE:

• High School diploma or G.E.D.; some college preferred.
• Minimum 5 years of hands-on security experience.
• Minimum of 3 years of supervisory experience in security field required.

SKILLS AND ABILITIES:

• Excellent interpersonal, organizational and customer service skills required.
• Good written and verbal skills.
• Problem-solving and communication skills.
• Knowledgeable of the duties of subordinates and rules and regulations of the venue.
• Clear police record and ability to qualify under existing State security guidelines.
• Ability to lead a department and provide clear direction.

COMPUTER SKILLS:

To perform this job successfully, an individual should have intermediate computer skills and knowledge of Microsoft Office applications.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid Florida Class D license required.
• Valid driver’s license required.
• AED, CPR certifications are recommended.

PHYSICAL DEMANDS:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

• While performing the duties of this job, an employee is regularly required to sit or stand for long periods of time.
• This position will require a considerable amount of walking.
• The employee is occasionally required to stoop, kneel, or crouch.
• Must be able to occasionally lift and/or move up to 50 pounds and carry approximately 20 feet.
• Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
• Employee must be able to perform repetitive motions.
• The employee is occasionally exposed to wet and/or humid conditions and extreme heat.
• Employee must have ability to apply common sense understanding to carry out detailed written or oral instructions.
• Employee must be able to maintain focus and concentration in an environment with moderate noise.

WORKING CONDITIONS:

While performing the responsibilities of the Public Safety Manager job, these work environment characteristics are representative of the environment the Public Safety Manager will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the and Public Safety Manager Job.

This position works in both indoor and outdoor work settings with mild to adverse exposure to environmental hazards and weather conditions. The incumbent must be able to climb stairs and ladders and walk long distances to access all areas of the venue. The noise level in the work environment is usually mild to loud. Incumbents in this position work in varying settings and will be subject to noise and atmospheric conditions such as fumes, odor, dust, etc. While performing duties of this job the employee may occasionally be exposed to moving vehicles.

WORK SCHEDULE:

The work schedule of this position typically involves a 5-day work week; however, this will fluctuate based upon the needs of the community, business needs, projects and/or events. Must have the ability to work a flexible schedule including late nights, early mornings, weekends or holidays and the ability to remain available 7 days per week.

DRESS CODE:

In order to project dignity and decorum expected by the public, appropriate dress and good grooming are expected of all employees.