Overview

This position reports directly to the Operations Director and is responsible for supervision and direction of Administration staff and subcontract labor employees in their duties for the Palm Beach County Convention Center.

Supervises a talented team of part-time and Full time Administration workers. Carries out supervisory responsibilities in accordance with OVG360’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

This role will pay a salary of $48,000 to $50,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Responsibilities

• Supervises and assists sub-contract workers and temporary labor workers with a detailed description of their responsibilities for general cleaning of the venue.
• Supervises sub-contract workers and temporary labor workers with a detailed description in the set-up of tables, chairs, risers, and other associated equipment required for all meeting rooms and exhibition halls.
• Manage the facilities receptionist and the Operations Administrative Assistant position.
• Works with the Operation Managers and the Assistant Director of Operation in the development of daily work tasks sheets and ensures that these tasks are completed in a first class and efficient manner.
• Works in conjunction with the public safety and venue operations departments to ensure that comprehensive energy conservation and safety programs are adhered to in the daily operation of the building.
• Trains and effectively communicates with staff regarding responsibilities and expectations
• Works with staff to develop and maintain a service-oriented attitude.
• Assist with employee training, scheduling, inventory controls and external vendor relations.
• Ability to communicate effectively with internal departments and clients
• Ability to write daily post notes for the following shift to follow
• Completes daily housekeeping logs and submits completed logs to the Operation Managers
• Any other duties and responsibilities as assigned.

Qualifications

EDUCATION AND EXPERIENCE

• High School diploma or equivalent required.
• Three to five (3-5) years of supervisory experience.
• Possess a strong working knowledge of venue housekeeping, Set-up, parking standards and practices as well as public safety and assembly venue set-up requirements.

SKILLS AND ABILITIES

• Ability to read and write in English.
• Ability to effectively supervise a crew of custodial workers.
• Ability to motivate employees to maintain a high morale and positive attitude.
• Ability to handle more than one task at a time by prioritizing tasks.
• Possess a strong attention to detail and the ability and initiative to maintain the venue first-class facility operations.
• Bilingual (English/ Spanish) highly desired.
• Good organizational skills and attention to detail required.
• Person must be able to lift and move heavy objects of varying weight and size.

COMPUTER SKILLS

• To perform this job successfully, an individual should have basic computer knowledge.
• Experience with Microsoft Suite.
• Experience with Social Tables, CAD, Vector, or similar software.

ERTIFICATES, LICENSES, REGISTRATIONS

• Forklift, First Aid and OSHA Certifications are preferred.