The Front Office Assistant/ Human Resources Support person serves as Oak Leyden’s main office receptionist and Human Resources support staff.

Position is responsible for all reception/office manager duties, assisting with benefit administration for employees and providing project and clerical support to the HR Department.

The ideal candidate will be caring and compassionate, with the ability to multi-task, and a professional "go-getter" attitude. This position will be 37.5 hours per week, and is eligible for full benefits.

The ideal candidate will have a mixture of front office and human resources experience.

Responsibilities include, but are not limited to:

• Provides project and clerical support, filing, etc. for the Human Resources Department. Assists the Director and Recruiter/Specialist as directed.
• Provides review and coordination of benefit insurance bills to ensure billing is accurate and all benefits are accurate between our system and our insurance carrier.
• Completing reference checks, both for internal candidates and providing verifications for requests we receive.
• Provides support with tracking and coordination of certifications and other trainings. Assists with Benefit Administration as needed.
• Welcomes all visitors and directs them as appropriate. Maintains staff/visitor log-in procedure.
• Answer main company switchboard and directs calls as appropriate.
• Mail: opens, sorts, scans and routes mail to appropriate departments. Logs and distributes checks and copies of checks to departments. Documents checks and cash according to established procedures. Assists Finance as needed with maintaining postage meter. Handles outgoing mail.
• Provides back-up to Recruiter for applicant testing, background checks, etc. Coordinates annual background checks via online web portal. Ensures completion of files in accordance with DHS regulations.
• Manages office supplies, water, and other orders, as well as online vendor accounts. Manages office supplies, etc. by tracking usage and ordering as needed. Manages and maintains office equipment support including copiers, fax machines, etc. for 3 sites.
• Other duties as assigned.

Requirements and Qualifications:

• Two years of previous front office/administrative experience as required. HR experience is preferred, but not required.
• Previous experience with benefit administration is preferred.
• Attention to detail.
• High level of confidentiality is required, as this position deals with sensitive information regarding employees and participants in our programs.
• Minimum High School/GED Diploma. Associates degree preferred.
• Must be proficient with Microsoft Office software, including Excel, printers, copiers and fax machines. Ability to pick up software quickly (payroll and benefits systems).
• Has excellent communication skills, ability to deal with a wide variety of people both in person and on the telephone, and handle multiple projects and tasks with defined deadlines.
• Previous experience in a non-profit environment is a plus.

Must be able to pass a comprehensive background screening including criminal history, physical and drug test.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• What is your salary requirement? ( This position is posted at $19-22/hr based on experience)

Education:

• High school or equivalent (Required)

Experience:

• Human Resources: 1 year (Preferred)
• Front Office: 1 year (Required)

Work Location: In person