Join Our Team! Servers at BigShots Golf, Springfield, MO

BigShots Golf, Springfield, MO, is proudly managed by O’Reilly Hospitality Management, LLC (OHM).

At OHM, WE are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts.
• Committed to empowering team members at all levels of leadership. Every team member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, relationship-builders to join our team!

What we offer:

• 401k & Roth match – full-time and part-time team members are eligible!
• Health, Dental, Vision & Life Insurance Options
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!
• Never wait for a paycheck again! O'Reilly Hospitality Management Team Members can sign up for DailyPay on day one!

Essential Responsibilities:

• Welcomes guests immediately upon seating.
• Using acquired menu item knowledge, offers menu suggestions, answers questions, and anticipates guests’ needs.
• Responsible for knowledge of the BigShots Gaming Software including simple troubleshooting steps to help guests get set up or get through any issues that arise.
• Knows liquor liability laws, takes steps to visually assure that age identification is legitimate and practices responsible beverage service with all guests.
• Takes guest drink and food orders; enters drink and food orders on POS register and ensures food/drink items meet guests’ satisfaction.
• Lifts small and large trays (in accordance with brand standard), carrying as many entrees/drinks as physically able, garnishes and serves food/drink items for guests and other servers’ guests.
• Attends to any additional guest needs/requests.
• Prepares non-mixed drinks, soups and salads.
• Prepares, presents, and receives payment for guests’ checks.
• Busses and resets tables in accordance with brand standards.
• Maintains guests’ needs throughout their dining experience by removing flatware, dishes, trash, and refilling beverages.
• Unloads dishes in the dish room and/or at the bar dishwasher.
• Sweeps floor area around the table, as needed.
• Maintains service stations, expo line, service bar, and common areas of the restaurant.
• Restocks service station with glasses, tea, ice, water, and appetizer plates.
• Restocks expo line, fills condiments, washes server trays, sorts silverware, prepares roll-ups, cleans mirrors and artifacts and sweeps and mops floor.
• Must be comfortable with the use of sanitizing cleaning chemicals, coffee machines, iced tea machine, POS equipment, and soda fountains.
• Reports to work for the scheduled shift, on time and in uniform in accordance with company policy.
• Follows company policies and procedures.
• Embraces O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety Culture.
• Performs other duties and responsibilities as required or requested.

Skills & Abilities:

• Pleasant, polite team member who maintains a neat and clean appearance.
• Strong leadership, management, organizational, and communication skills.
• The ability to spot and resolve problems efficiently.
• Excellent verbal and written communication skills.
• The ability to deliver results.
• The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
• The ability to multitask and prioritize.

Hours:

• Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.

Education & Experience:

• Minimum 1 year of customer service or restaurant experience.
• Must be of age to serve alcoholic beverages and able to obtain a liquor card if state law requires.

Physical Requirements of the Position:

• Light Work: Exerting up to 40 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Requires walking or standing to a significant degree.
• May be required to lift in excess of 40 pounds on occasion.

Physical Activity of the Position:

• Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.

Environmental Conditions:

• Subject to both environmental conditions. Activities occur inside and outside.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status, or other protected classifications.

Job Type: Part-time

Benefits:

• 401(k) matching
• Employee discount
• Paid time off
• Referral program

Restaurant type:

• Casual dining restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Weekends as needed

Application Question(s):

• Are you able to work weekends?

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person