NYC Service

Position
Strategic Partnerships Coordinator

Job Number: 43048

The Agency You’ll Join

The NYC Mayor's Office administers all city services, public property, most public agencies, and

enforces all city, state, and federal laws within New York City. New York City’s Mayor, Eric Adams is

head of the executive branch of New York City's government. Mayor Adams has served the people of

New York City as an NYPD officer, State Senator, and Brooklyn Borough President. The Adams’

Administration is leading the fight to make New York City’s economy stronger, reduce inequality,

improve public safety, and build a stronger, healthier city that delivers for all New Yorkers. As an

agency, we value fairness, helpfulness, transparency, leadership and build our teams around these

values. For current job opportunities visit our careers page.

The Team You’ll Work With

NYC Service is a division of the Mayor’s Office that provides meaningful access, opportunity, and

resources for communities to come together and answer the call to serve NYC. We envision a city

where New Yorkers are united by service and together, build a culture where New Yorkers uplift one

another and take responsibility for the success of our city. To learn more about NYC Service, visit

nyc.gov/service.

The Problems You’ll Solve

The Strategic Partnerships Coordinator will lead volunteer and capacity building programming for city

agencies to increase their ability to engage residents in volunteerism. The Strategic Partnerships

Coordinator will report to the Senior Advisor, Strategic Partnerships and collaborate with other NYC

Service Staff. The primary focus of this position will be the NYC Service Bureau, Resident Volunteer

Corps, and community outreach. Responsibilities include but are not limited to the following:

NYC Service Bureau Grant Support

• Manage partnerships with strategically identified city agencies to lead in the development and

implementation of city agency volunteer projects.

• Develop and implement City agency volunteer program plans with partners using management

tools, training, and resources to build and/or expand volunteer management programs.

supporting volunteer engagement numbers and metrics.

• Develop annual progress reports on city agency volunteer impact metrics.

• Lead and plan regular check-ins with Service Bureau partners to assess volunteer engagement

and planning progress.

• Identify new City agency collaboration opportunities and/or divisions to further expand

partnerships.

• Work with the NYC Service National Service team on aligning the service bureau process and

the AmeriCorps host site outreach timeline.

• Support the NYC Service National Service Team with AmeriCorps host site outreach.

• Work with the Senior Advisor, Strategic Partnerships to continuously refine and develop the

NYC Service Bureau model.

Resident Volunteer Corps (RVC)

• Support the Resident Volunteer Corps program to connect New Yorkers with volunteer

opportunities within city government.

• Manage operational processes for intaking volunteers.

• Partner with City Agencies to collect service projects for RVC volunteers.

• Work with RVC volunteers as their first point of contact when looking for volunteer

opportunities.

• Support the ongoing orientations for the incoming RVC volunteers.

• Lead the quarterly large-scale service day projects for the RVC cohort.

• Develop a report to show the mid- and end-of-year impact of the RVC volunteers.

• Administer surveys at the end of each volunteer experience to track the satisfaction of the RVC

program and collect volunteer impact stories.

• Support the Senior Advisor, Strategic Partnerships with presentations to promote the RVC

program.

• Host regular check-ins with volunteers to gain knowledge and feedback on their service

experience.

Lead the creation and implementation of workforce development workshops for RVC

Volunteers.

General NYC Service Outreach

• Support with tabling and outreach events for NYC Service. This is a shared responsibility across

the office for everyone to participate in during the year.

• Updating the NYC Service outreach tracker with any event shared by city agencies and other

partners.

• Presenting on all programs at NYC Service and sharing volunteer knowledge with community

members.

• Focused outreach on the Taskforce on Racial Inclusion & Equity (TRIE) neighborhoods, NYC

community events and NYC high schools and colleges.

External Project Coordination

• Support the general expansion of the teamNYC program by connecting newly recruited and

current corporate partners with skills-based volunteer opportunities within city government.

• Develop new partnerships projects for volunteer coordination.

• Support the recruitment of new city agencies for the teamNYC initiative.

• Review and edit submitted volunteer descriptions.

• Coordinate with teamNYC to post volunteer opportunities to the website portal.

• Lead the weekly teamNYC update calls with corporate partners.

• Track the status of the volunteers and update hours for the volunteer service.

• Distribute pre and post surveys for all volunteers.

• Support on updating the contract for new corporate partners joining teamNYC.

• Data collection and reporting on the impact of volunteer projects.

Advance NYC Service Mission, Values, and Goals

• Represent NYC Service at select events.

• Be available on select weekends and on select evenings for projects.

• Provide project support with other service activities and programs, as needed, including

emergency volunteer response.

• Support City initiatives as needed, including but not limited to possible emergency response

and recovery.

About You

• Bachelor’s Degree OR High School Diploma 3 years relevant experience (Minimum)

• Commitment to service year programs and volunteerism

• Self-starter with strong work ethic and a flexible work style in a fast-paced environment

• Capable of managing against goals and working under tight deadlines

• Strong computer skills with proficiency in MS Word, Excel, Publisher, and PowerPoint, Outlook

• Excellent writing, editing and verbal communication skills with the ability to present

• Excellent interpersonal skills including the ability to relate to and provide support for internal

• Experience collecting and analyzing data.

• Ability to work beyond traditional working hours and schedules, as needed.

• Prior experience conducting training, a plus.

• Experience working at NYC nonprofits and/or agencies, a plus.

• Direct volunteer coordination experience, a plus

Salary

The City of New York Office of the Mayor’s compensation package includes a market competitive

salary, equity for all full-time roles and exceptional benefits. Our cash compensation range for this role

is $64,000.

Final offers may vary from the amount listed based on candidate experience and expertise, and other

factors.

Apply Now!

Equal Opportunity | Diversity Equity & Inclusion Statement

The Office of the Mayor is an is an inclusive equal opportunity employer committed to recruiting and

retaining a diverse workforce and providing a work environment that is free from discrimination and

harassment based upon any legally protected status or protected characteristic, including but not

limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual

orientation, veteran status, gender identity, or pregnancy.

The Adams Administration values diversity — in backgrounds and in experiences that is reflective of

the city it serves. Applicants of all backgrounds are strongly encouraged and welcome to apply.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable

accommodation if you are unable or limited in your ability to access job openings or apply for a job on

this site as a result of your disability. You can request reasonable accommodations by EEO at

EEO@cityhall.nyc.gov.

New York City Residency Is Required Within 90 Days of Appointment