Our Story 

Complex conditions like COPD and congestive heart failure (CHF) are incredibly challenging to manage. People who are already struggling with isolation and the burden of these conditions become increasingly frustrated and disengaged, eventually falling through the cracks and landing in the ER. This cycle perpetuates poor health outcomes and excessive medical costs.

At NuvoAir we believe people deserve a better healthcare experience.

Our team embraces the challenges that others can’t or won’t - by integrating our clinical team with technology, NuvoAir creates a highly empathetic and personalized experience for each patient. This model not only helps patients in their homes, it also supports patients through our clinical trial partners.

Living our Company Values

• Patient obsessed: Every decision is made with our main focus in mind - improving the lives of patients

• Act like an owner: Ownership means we speak up, share ideas, give feedback, and are all accountable for growth.

• Focus on what matters: Creating meaningful solutions to challenging healthcare problems requires simplicity, clarity, and using our unique leverage

• Build to learn: Failing courageously is a virtue that drives learning and stems from an innovative spirit

• Practice confident humility: We aim to hold ourselves to the highest standards of humility, curiosity, transparency, and personal development

What you’ll be responsible for: 

•Manage appointment scheduling for patients, ensuring an organized and efficient flow of patients through the facility.

•Collect and update patient information, including demographics, medical history, medications, allergies, and insurance details.

•Reviewing, working, and managing tasks received in the EHR. 

•Managing electronic health records (EHR) by accurately recording patient data, test results, and treatment plans.

•Assisting with billing procedures, coding medical procedures accurately for insurance claims, and handling financial transactions.

•Verifying patient insurance coverage and obtaining necessary authorizations for medical procedures.

•Supporting inbound calls for our patients

•Communicating with patients, physicians, and other healthcare professionals via phone and email.

•Following up on imaging, lab, DME orders as well as referrals. 

•Gathering patient medical history and relevant information before appointments.

•Checking patients in and preparing patients for their telehealth visit. ,

•Educating patients on medications, and post-treatment care, along with preventive health measures and healthy lifestyle practices.

This may be a fit if you have:

•Associates degree related to this field

•Completion of a Medical Assistant Program OR 1 year of Medical Assistant 

•Proficient in thriving within a dynamic remote work setting

•Experience with EHR- Athena is a Plus!

Please note the national salary range listed in the job posting reflects the new hire salary range across levels and U.S. locations that would be applicable to the position. Final salary will be commensurate with the candidate’s final level and final location. Also, this range represents base salary only and does not include bonus, equity, or benefits if applicable.

Please note the national salary range listed in the job posting reflects the new hire salary range across levels and U.S. locations that would be applicable to the position. Final salary will be commensurate with the candidate’s final level and final location. Also, this range represents base salary only and does not include bonus, equity, or benefits if applicable.

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Building a diverse team is critical to our success:

At NuvoAir, building a diverse team isn't a lofty statement or goal, it's a necessity, and it's something we actively practice and talk about. We do not tolerate discrimination or harassment based on race, color, age, religion, sex, gender, disability status, sexual orientation, gender identity or expression, or any other basis covered by appropriate law. NuvoAir will provide reasonable accommodations for qualified individuals with documented disabilities.

What to expect from our interview process:

Our team’s impact is felt globally as we help patients with cardiopulmonary diseases better understand and manage their health. Every member of our team adds value as we work towards a better healthcare experience for all. Because of this, it’s not enough that we hire mission-oriented people who are self motivated. We also need to grow a team that aligns with our company values (listed above!) and who will be successful in startup life… it’s not for everyone and that’s okay!