Position Description:
Position Overview
NutraStar is seeking Sales Administrator Candidates who are looking for great career growth potential and a great benefits package will be interested in joining this growing company. We are looking for a skilled Sales Administrators to coordinate and communicate with our sales team and customers regarding the status of their orders and pending shipments.
What You'll Do:
Receive new orders from sales
Send confirmation of new order to sales
Once confirmation is signed, upload order into DEACOM (ERP system)
CSR uploads revised confirmations for purchase orders when customer changes the order or sales advises to make a change
Monitor credit hold or on hold orders and follow up on their status with finance
Managing backorders with salespeople cancel or remain open
Check with finance on each sales order is ok to ship from a payment perspective
Printing Amazon/UPS/Fedex labels for shipments
Create preliminary packing lists
Create packing lists
Create BOLs thru DEACOM
Create BOLs using specific carrier website (example Fedex Freight)
Validate inventory for each shipment prior to setting up routing.
Route, schedule, confirm shipments with carrier via phone/email/website.
Ship thru PPLs once the shipment physically leaves the plant
Set up international shipments
Track shipments
Email and phone communications with customers and salespeople
Process sample shipments as per requested by sales
Investigate inventory issues
Upload all necessary shipping documents to each sales order
Label cases for Amazon/UPS/Fedex
Keep track of all returns and communicate with sales the items that have been returned
Monitor location of inventory: Reserved, Holding, Main
Distribute production/completion reports
Communicate with packaging regarding differences between DEACOM inventory and completion report
Notify sales of inventory remaining for specific lots